“…From the first sections of museum websites displaying online collections and the early virtual museums, the 2010s has seen the rise of interactive, learning, and participatory cultural platforms where diverse types of audiences can interact with different collections, discover learning resources, enrich their records, and upload new sources (Milligan et al, 2017). Within this context, a new concept of 'Digital heritage' has emerged (Parry, 2007;Zuanni, 2021), and new cultural practices such as online exhibitions, multimedia tours, sound walks, digital mapping, crowdsourcing have become an integral part of the cultural life (Giaccardi, 2012;Ridge, 2017;Zardini Lacedelli et al, 2021). This evolution is reflected in the increased number of content management software specifically dedicated to organising, displaying, assimilated as an integral part of museum organizational structures and development.…”