The Web Navigability Structure of E- Banking in India

Kaur, Amandeep; Dani, Diksha

doi:10.5815/ijitcs.2013.05.04

Cited by 10 publications

(11 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Automated: This method is applied by measuring quantitative features of website with the help of weblog data such as page views, clicks and bounce rates with the help of automated software [29,50,51]. However, evaluators can also examine the HTML (Hyper Text Markup Language) code to track down the presence of certain features such as search engine, sitemap, number of images, number of hyperlinks, multimedia elements with the help of coding of algorithms [1,18,27,28,50,52].…”

Section: Evaluation Methodsmentioning

confidence: 99%

A fuzzy-based framework for evaluation of website design quality index

Sandeep

Gupta²

2020

Int J Digit Libr

View full text Add to dashboard Cite

An unrecognized significance of the web acts as a driving force for the massive and rapid growth of websites in each domain of social life. For making a successful website, it is necessary for developers to embrace appropriate web testing and evaluation methodology. Some valuable works in the past have striven to appraise the web applications quantitatively. Various parameters have been considered which are again sub-parameterized to measurable indicators. But their weighing criterion has not been appropriately taken into account according to the domain of the website. Also, the relative degrees of interactions among parameters have not been taken into consideration. The work presented in this paper aims at describing a framework, Quality Index Evaluation Method to gauge the design quality of a website in the form of index value. An automated tool has been designed and coded to measure the metrics quantitatively. A weighing technique based on Fuzzy-DEMATEL (Decision Making Trial and Evaluation Laboratory Method) has been applied on these metrics. Fuzzy trapezoidal numbers have been used for assessment of parameters and the final design quality index value. To verify the use of framework in different website domains, it has been exercised on eight academic (four institutional and four digital libraries), five informative and four commercial websites. The results have been validated through the most widely used method in literature, i.e., user judgment. Opinions of users for each website have been quantified and aggregated with fuzzy aggregation technique. Experimental results show that the proposed framework provides accurate and consistent results in very less time.

show abstract

Section: Evaluation Methodsmentioning

confidence: 99%

A fuzzy-based framework for evaluation of website design quality index

Sandeep

Gupta²

2020

Int J Digit Libr

View full text Add to dashboard Cite

show abstract

“…Web usability research covers the work of [1] which utilized user heuristic evaluation method by using eight website users as evaluators and employing the instrument developed by [33] to determine the usability of all banks in Taiwan. Web navigability structure of India e-banking websites was investigated by [34]. This is to know the ease at which users can move from one content to another using hyperlink within the websites.…”

Section: Related Workmentioning

confidence: 99%

Keeping with the Global Trends: An Evaluation of Accessibility and Usability of Nigerian Banks Websites

Oyefolahan¹,

Sule²,

Adepoju³

et al. 2019

IJIEEB

View full text Add to dashboard Cite

The growing need for accessible websites cannot be overemphasized as it has posed a major challenge in the world of Information and Communication Technology (ICT). Most businesses have gone online in order to improve their market value; the banking sector is not an exception. In an attempt to satisfying customers, websites developers have violated most of the websites standards. The banking sector is one area that carries out most of its activities online. Therefore, it is important that their websites be accessible to all especially people with visually impaired disability and more so, regardless of the browsing technology being used. This study evaluates the accessibility and usability of Nigeria banking websites using some automated tools and manual inspection method. This is done in order to know the conformance of the banking websites with standard as specified by Web Accessibility Initiate (WAI). Results from the study indicate that some of the websites do not conform to the expected standard. Hence, there is need for substantial improvements on most bank websites in Nigeria

show abstract

“…Good navigation is fundamental to good web design in both business and informational sites users should be able to find information easily. If the navigation is not easy intuitive users will quickly go elsewhere in search of information [8]. Usability of the system may enhance by adding intuitive security mechanism.…”

Section: Related Workmentioning

confidence: 99%

Building a Template for Intuitive Virtual E-Commerce Shopping Site in India

Patil¹,

Rao²

2018

IJITCS

View full text Add to dashboard Cite

With the aim to take forward the digital India mission, it is essential to building a template for intuitive e-commerce shopping site so that users can shop easily, without taking any special training. We have achieved this using several steps. First, we have documented mental model and behavioral patterns of end users while they were interacting with the shopping site. We have mapped existing shopping sites with the mental model, behavioral pattern and as a result, problem themes are identified. Effective procedures are identified to make GUI for the e-commerce shopping sites more intuitive. Based on these procedures, the prototype is designed and validated. Finally, the template for intuitive e-commerce shopping site is formed.

show abstract

The Web Navigability Structure of E- Banking in India

Cited by 10 publications

References 17 publications

A fuzzy-based framework for evaluation of website design quality index

A fuzzy-based framework for evaluation of website design quality index

Keeping with the Global Trends: An Evaluation of Accessibility and Usability of Nigerian Banks Websites

Building a Template for Intuitive Virtual E-Commerce Shopping Site in India

Contact Info

Product

Resources

About