The value of story telling

Enhancing creativity in activity‐based offices: A critical incident study of knowledge workers

“…These activities are thought to enhance employee bonding and improve group creativity (Hoff & Öberg, 2015). Previous studies have suggested that employees exchange more ideas and knowledge during informal‐group activities than during formal meetings (Wensley, 1998). According to Engelen et al (2018), working in ABOs positively influences employees' social activities and informal interactions.…”

The influence of the physical work environment of business centres on social networking and knowledge sharing in the Netherlands

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Knowledge transfer in knowledge-intensive organizations: the crucial role of improvisation in transferring and protecting knowledge

“…Moving to the group contextual factors in our model, we propose storytelling as an informal practice that facilitates the transfer of tacit knowledge. Storytelling is the sharing of “war stories” in communities of practice and is an important part of action learning in KIOs (Connell et al , 2004; Wensley, 1998; Denning, 2000). An organizational story is “a detailed narrative of past management actions, employee interactions, or other intra- or extra-organizational events that are communicated informally within the organization” (Swap et al , 2001, p. 103).…”