The trouble with reporting and utilization of workplace violence data in health care

Morphet, Julia; Griffiths, Debra; Innes, Kelli

doi:10.1111/jonm.12717

Cited by 29 publications

(45 citation statements)

References 14 publications

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“…However, while the nurses in this study discussed how they wanted more counselling and debriefing, they particularly encountered difficulties with the complexity of reporting. Accurate reporting is important for devising effective workplace interventions, and simplified methods of reporting violence would increase staff compliance with communicating violent incidents (Morphet, Griffiths, Innes et al., 2019). Dafny and Beccaria (2020) indicate that few cases are reported due to lack of time, lengthy complicated forms (including a lack of training in how to complete them), lack of follow through and feedback from management and a sense that only physical violence is viewed as reportable.…”

Section: Discussionmentioning

confidence: 99%

Australian nurses’ suggestions for the management of violence in the workplace: ‘The people who make the policy are not the people on the floor’

Dafny

Müller

2021

J Nursing Management

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Aim(s) To ascertain nurses’ perceptions about, and suggestions for, management solutions to workplace violence perpetrated by patients. Background Violence towards nurses from patients in the workplace is high in Australia. There is a need for good management responses, and experienced nurses can provide logistical suggestions about effective strategies. Method(s) This study uses an exploratory qualitative design. Focus group interviews were undertaken with 23 nurses working in a regional public hospital in Queensland, Australia. The COREQ research reporting checklist was followed, and the qualitative data were transcribed and thematically analysed manually and by NVivo. Results Policy implementation, training, staff movement, seclusion, debriefing and a full reporting cycle were identified as central themes. Workplace violence management happens before, during and after a violent event. Conclusion(s) Weak processes undermine management; staff training on de‐escalation is needed. Affected staff need freedom to move from the ward. Better medical orders should be in place before an event. A full debriefing and feedback cycle are required, along with easier reporting processes. Implications for Nursing Management Nursing management can reduce violence by ensuring better institutional support, consistent follow‐up and complete feedback procedures. Legal support, follow‐up mechanisms and staff training in de‐escalation are key points.

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Section: Discussionmentioning

confidence: 99%

Australian nurses’ suggestions for the management of violence in the workplace: ‘The people who make the policy are not the people on the floor’

Dafny

Müller

2021

J Nursing Management

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“…9 The present study suggested that emergency nurses do not feel safe at work, which may in part be due to the lack of a hospital policy for reporting WPV and the perceived barriers to reporting WPV. An efficient reporting system is a critical component of a prevention strategy against WPV, 12 and multiple forms of communication have been suggested recently to diminish the barriers to reporting WPV. 13 Two studies of Taiwanese emergency nurses indicated that WPV not only caused emotional and physical injuries but also might drive nurses away from emergency nursing.…”

Section: Discussionmentioning

confidence: 99%

Workplace Violence Against Emergency Nurses in Taiwan: A Cross-Sectional Study

Lee¹,

Han²,

Redley³

et al. 2020

Journal of Emergency Nursing

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The current literature on workplace violence against emergency nurses indicates that the phenomenon is common worldwide. This article contributes the main finding that Taiwanese emergency nurses are not satisfied with the current prevention measures implemented in emergency departments.The key implication for emergency nursing practice found in this article is that the measures should be reformed in order to reduce the impact of workplace violence against emergency nurses.

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“…Recent qualitative research has found that inconsistencies in reporting guidelines, normalization of violence, and challenges with reporting procedures have all contributed to the underreporting of violence in healthcare settings (Morphet et al . 2019). An additional, survey‐based investigation found that fear of job loss and belief that reporting would do little to ameliorate the problem are also contributing factors (Kvas & Seljak 2014).…”

Section: Summary Assessment Of Study Strengths and Weaknessesmentioning

confidence: 99%

Frequency of violence towards healthcare workers in the United States’ inpatient psychiatric hospitals: A systematic review of literature

Odes

Chapman

Harrison

et al. 2020

Int J Mental Health Nurs

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The purpose of this systematic review is to determine the frequency of violent or aggressive behaviour towards healthcare workers in inpatient psychiatric settings in the United States. To achieve this aim, five databases were searched to find English‐language quantitative studies reporting prevalence or incidence data of violence or aggression directed towards staff members in inpatient psychiatric settings. No limitations were set based on publication date, and intervention studies were included only if baseline data were provided. Of 335 total studies found, 38 full‐text articles were suitable for full‐text analysis based on inclusion and exclusion criteria, and 14 were included in the final review. Years of data collection ranged from 1986 to 2018, and a range of psychiatric facilities were represented, from small, private hospital units to large forensic institutions. Researchers utilized surveys, real‐time incident reporting tools, and government databases, or a combination of strategies, to collect data related to workers’ experiences on the job. Included research indicates that workplace violence in the U.S. inpatient psychiatric setting is a widespread problem, with 25–85% of survey respondents reporting an incident of physical aggression within the year prior to survey, and statewide workers’ compensation findings indicating 2–7 claims due to assault per 100 000 employee hours. There are substantial differences between findings based on measurement strategy, making it difficult to arrive at a single estimate of prevalence nationally. As management of this persistent problem receives continued attention from stakeholders, it becomes increasingly important to define and measure the problem with the most appropriate tools.

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The trouble with reporting and utilization of workplace violence data in health care

Cited by 29 publications

References 14 publications

Australian nurses’ suggestions for the management of violence in the workplace: ‘The people who make the policy are not the people on the floor’

Australian nurses’ suggestions for the management of violence in the workplace: ‘The people who make the policy are not the people on the floor’

Workplace Violence Against Emergency Nurses in Taiwan: A Cross-Sectional Study

Frequency of violence towards healthcare workers in the United States’ inpatient psychiatric hospitals: A systematic review of literature

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