“…you know when you come in all broken down, looking bad and the reception at the desk give you the look and turn her head on you just coming off the street and you're looking for help, you know. But they don't want to touch you or come near you" (Black female participant who received treatment for substance use disorder, US) [53, p. 72] Studies conducted with people experiencing AOD-related disorders, participants who reported AOD use, family members and community members suggested discovery of AOD use or treatment access would cause secondary stigma for families [21,49,50,52,56,57,60,62,65,68,69]. Studies conducted with community members also identified that AOD use risked bringing shame on an individual's ethnic or religious group, highlighting the need for secrecy [21,59,68].…”