The role of technology, organization and contextual factors in the development of e-Government services: An empirical analysis on Italian Local Public Administrations

Exploring the Relationship between E-Government Development and Environmental Sustainability: A Study of Small Island Developing States

“…Many scholars in public administration emphasized the importance of public institutions in achieving the purposes of e-government initiatives [17,[28][29][30][31][32]. Chen et al (1999) [33] showed that the adoption of environmentally sustainable products and practices can be driven by the institutional forces in the form of mimetic and coercive pressures.…”

The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services

“…The usage, availability, and trends of the devices vary across places (Wilson et al, 2013). For example, Arduini et al (2013) analyzed survey data on e-government development from 4,471 Italian municipalities and found that the impact of in-house ICT activities is twice as high as the impact of ICT outsourcing. More emphasis should, therefore, be given to context-specific factors.…”

Diffusion and usage of public e-services in Europe: An assessment of country level indicators and drivers

“…While empirical studies at the local level often manage to assess the robustness of their results by checking out several complementary and articulated sources of information (see e.g., Arduini et al, 2013;Norris and Moon, 2005;Moon, 2002), global comparisons at the national level (for a comprehensive review, see Section 4) result to be more problematic, since they just rely on fewer synthetic indexes which, because of the harmonization and the comparability needs, are often narrowed down to generic items of the public sector presence and intervention (Melitski et al, 2005). Now, the answer to the question of what makes one country rank high in some of these benchmarking exercises and significantly lower in others is a complex and multi-faced one.…”

“…In this respect, it is interesting to notice that more recent analyses increasingly uncover the importance of these "soft" factors: for instance, Arduini et al (2013), in a national study on the eGovernment services developed by 4471 Italian municipalities from 2007 to 2009, register that in-house ICT activities and internal competencies of PA have an overwhelming role on the number and quality of eServices offered. Further, at the crosscountry level, in a panel of 16 European countries over the period 2003-7, Seri andZanfei (2013) find that index-based measures of the PA output quality are significantly driven by investments in human capital and organisational change, over and above their investment in ICT.…”