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“…Leaders tend to play a critical role in shaping an organization's value and orientation (Jordan, 1973;Hambrick & Mason, 1984). Several authors note the likely effect of the leaders' values (Webster 1988), demographics and characteristics (Smith et al, 1994) as well as their capability and experience in planning and organization (Felton, 1959) on their ability to effectively manage organizational activities. Kotter (1990aKotter ( , 1990b argues that leaders are different from management because leaders are expected to manage and deal with changes within the organization better.…”
Section: Transformational Leadership In Universitiesmentioning
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“…Leaders tend to play a critical role in shaping an organization's value and orientation (Jordan, 1973;Hambrick & Mason, 1984). Several authors note the likely effect of the leaders' values (Webster 1988), demographics and characteristics (Smith et al, 1994) as well as their capability and experience in planning and organization (Felton, 1959) on their ability to effectively manage organizational activities. Kotter (1990aKotter ( , 1990b argues that leaders are different from management because leaders are expected to manage and deal with changes within the organization better.…”
Section: Transformational Leadership In Universitiesmentioning
“…In the beginning of the 1990s, market orientation framework was recognized and introduced (Sheppard, 2011;Day, 1994). Some researchers equal market orientation to the marketing concept (Shapiro, 1988;Webster, 1988). It is clear that there is no shortage of controversy.…”
Section: Market Orientation and Service Innovation Performancementioning
“…No entanto, nos anos da década de 1980, um novo foco começou a se desenvolver (WEBSTER, 1988). Artigos começaram a aparecer tanto em jornais de negócios quanto acadêmicos, argumentando ser mais importante o gerenciamento estratégico do que o planejamento estratégico.…”
Section: O Marketing Ao Longo Dos Tempos: Uma Breve Revisão Históricaunclassified