The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

Schmidt, Kjeld

doi:10.1023/a:1021272909573

Cited by 403 publications

(237 citation statements)

References 32 publications

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“…Awareness has been traditionally researched in work settings (Heath et al, 2002;Schmidt, 2002). This research can be transferred to public settings, as some of the newer work by vom Lehn et al (2001) in museums has shown.…”

Section: Collaboration With Interactive Surfaces and Tabletopsmentioning

confidence: 99%

Exploring Social Interaction With a Tangible Music Interface

et al. 2016

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This paper presents a video-based field study of the Reactable, a tabletop tangible user interface for music performance, in a hands-on science centre. The goal was to investigate visitors' social interactions in a public setting. We describe liminality and cross-group interaction, both synchronous with fluid transitions and overlaps in use between groups, and asynchronous. Our findings indicate the importance of: 1) facilitating smooth transitions and overlaps between groups, and 2) supporting not only synchronous but also asynchronous group interaction. We discuss the lessons learned on how best to enable liminal situations in the design of interactive tabletops and tangible user interfaces for social interaction and particularly collaborative tangible music in public museum settings.

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Section: Collaboration With Interactive Surfaces and Tabletopsmentioning

confidence: 99%

Exploring Social Interaction With a Tangible Music Interface

et al. 2016

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“…Awareness has been recognized to be a problematic concept in CSCW (Cabitza and Simone, 2013;Gross, 2013;Heath et al, 2002;Schmidt, 2002). Schmidt (2002) provocatively remarks that the very first question we should ask is: "awareness of what?"…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Of Corals and Web Portals: Towards a Digital Representation of Risk for the Cold-Water Corals in the Oil and Gas Sector

Parmiggiani¹

2014

COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France

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Abstract. Integrated Operations in the oil and gas industry depend on highly cooperative yet computer-mediated and distributed workflows across complex information infrastructures. In particular, offshore operations rely heavily on digital technologies to gain remote access to subsea oil or natural gas fields, and are at the same time subject to strict requirements by authorities to prevent pollution in the marine environment. Operators are consequently dependent on models and representations to assess and predict environmental risk. However, the heterogeneous disciplines operating a field cannot count on a shared perspective on environmental risk as their activities span across organizational and political boundaries. We present a case study from a Norwegian oil and gas company that is developing a set of tools and methodologies for providing heterogeneous users with awareness of the risk for the cold-water coral reefs off the coasts of Norway. In particular, we focus on the articulation work carried on to let representations and models compensate for the inevitable lack of shared awareness of environmental risk while at the same time fit the existing sociotechnical infrastructure. We discuss actors' strategies to foreground the infrastructure by: (1) bootstrapping the environmental data; (2) mediating with the existing corporate infrastructure; and (3) enacting the subsea context for operators.

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“…", "To whom is my knowledge important?". Studies stress that the outcome of a member's actions in the community can influence others' actions (Schmidt, 2002). Monitoring what others are doing and how members are related in the community is vital for knowledge sharing, collaboration and community sustainability.…”

Section: Introductionmentioning

confidence: 99%

Adaptive notifications to support knowledge sharing in close-knit virtual communities

Kleanthous

Dimitrova

2012

User Model User-Adap Inter

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Social web-groups where people with common interests and goals communicate, share resources, and construct knowledge, are becoming a major part of today's organisational practice. Research has shown that appropriate support for effective knowledge sharing tailored to the needs of the community is paramount. This brings a new challenge to user modelling and adaptation, which requires new techniques for gaining sufficient understanding of a virtual community and identifying areas where the community may need support. The research presented here addresses this challenge presenting a novel computational approach for community-tailored support underpinned by organisational psychology and aimed at facilitating the functioning of the community as a whole (i.e. as an entity). A framework describing how key community processes -transactive memory, shared mental models, and cognitive centrality -can be utilised to derive knowledge sharing patterns from community log data is described. The framework includes two parts: (i) extraction of a community model that represents the community based on the key processes identified and (ii) identification of knowledge sharing behaviour patterns that are used to generate adaptive notifications. Although the notifications target individual members, they aim to influence individuals' behaviour in a way that can benefit the functioning of the community as a whole. A validation study has been performed to examine the effect of community-adapted notifications on individual members and on the community as a whole using a close-knit community of researchers sharing references. The study shows that notification messages can improve members' awareness and perception of how they relate to other members in the community. Interesting observations have been made about the linking between the physical and the virtual community, and how this may influence members' awareness and knowledge sharing behaviour. Broader implications for using log data to derive community models based on key community processes and generating community-adapted notifications are discussed.

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The Problem with `Awareness': Introductory Remarks on `Awareness in CSCW'

Cited by 403 publications

References 32 publications

Exploring Social Interaction With a Tangible Music Interface

Exploring Social Interaction With a Tangible Music Interface

Of Corals and Web Portals: Towards a Digital Representation of Risk for the Cold-Water Corals in the Oil and Gas Sector

Adaptive notifications to support knowledge sharing in close-knit virtual communities

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