The Inverse Transparency Toolchain: A Fully Integrated and Quickly Deployable Data Usage Logging Infrastructure

Zieglmeier, Valentin

doi:10.1016/j.simpa.2023.100554

Cited by 2 publications

(2 citation statements)

References 3 publications

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“…This dashboard was developed by the fourth team in study A as part of the auxiliary transparency tools, in addition to the Safekeeper that stored usage data, and a single sign-on server. Collectively, we refer to these tools as the inverse transparency toolchain [93]. The purpose of the transparency dashboard is to make usage information available to data owners.…”

Section: Workflow and Utilized Toolsmentioning

confidence: 99%

Rethinking People Analytics With Inverse Transparency by Design

Zieglmeier¹,

Pretschner²

2023

Proc. ACM Hum.-Comput. Interact.

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Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not prevent data misusage while at the same time stifling sensible use cases for data. We think the conflict between data protection and increasingly data-driven systems should be solved differently. When access to an employees' data is given, all usages should be made transparent to them, according to the concept of inverse transparency. This allows individuals to benefit from sensible data usage while addressing the potentially harmful consequences of data misusage. To accomplish this, we propose a new design approach for workforce analytics software we refer to as inverse transparency by design. To understand the developer and user perspectives on the proposal, we conduct two exploratory studies with students. First, we let small teams of developers implement analytics tools with inverse transparency by design to uncover how they judge the approach and how it materializes in their developed tools. We find that architectural changes are made without inhibiting core functionality. The developers consider our approach valuable and technically feasible. Second, we conduct a user study over three months to let participants experience the provided inverse transparency and reflect on their experience. The study models a software development workplace where most work processes are already digital. Participants perceive the transparency as beneficial and feel empowered by it. They unanimously agree that it would be an improvement for the workplace. We conclude that inverse transparency by design is a promising approach to realize accepted and responsible people analytics.

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Section: Workflow and Utilized Toolsmentioning

confidence: 99%

Rethinking People Analytics With Inverse Transparency by Design

Zieglmeier¹,

Pretschner²

2023

Proc. ACM Hum.-Comput. Interact.

View full text Add to dashboard Cite

show abstract

“…Every transaction, its participants, and associated values become accessible to any entity interfacing with the blockchain [6] . This level of openness, although beneficial in certain applications, can be detrimental in scenarios demanding stringent data privacy [12] [13] .…”

Section: Blockchain and Data Privacymentioning

confidence: 99%