The impacts of supervisor support, role perception, and emotional exhaustion on the turnover intentions of real estate brokers

Lee, Chun-Chang; Yeh, Wen-Chih; Zheng, Yu; Tsai, Ting-Hsuan

doi:10.1016/j.scaman.2022.101227

Cited by 7 publications

(1 citation statement)

References 101 publications

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“…Lin, Lee, Yeh, & Yu [ 21 ] examined the factors (ethical climate, personality traits, and trust in supervisors) influencing the job performance of real estate brokers. Lee, Yeh, Yu, & Tsai [ 22 ] investigated the factors affecting turnover tendency of real estate brokers. The impact of individual level factors (role conflict, role ambiguity, interpersonal conflict, and emotional exhaustion) and organizational level factors (supervisor support and group trust) on turnover intentions was assessed.…”

Section: Introductionmentioning

confidence: 99%

The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust

Lee

Yeh

Zheng

et al. 2023

Heliyon

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Section: Introductionmentioning

confidence: 99%

The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust

Lee

Yeh

Zheng

et al. 2023

Heliyon

Self Cite

View full text Add to dashboard Cite

Prevalence and associations between occupational diseases, emotional exhaustion, and dust mask anxiety among coal miners in Northern China

Aram,

Wang

2023

Environ Sci Pollut Res

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Linking organizational safety support and construction workers’ safety behavior: the roles of safety motivation, emotional exhaustion and psychosocial safety climate

Liu,

Meng,

et al. 2024

ECAM

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PurposeConstruction workers’ safety behavior has been proven to be crucial in preventing occupational injuries and improving workplace safety, and organizational safety support provides essential resources to promote such behavior. However, the specific mechanisms of how organizational safety support affects safety behavior have not been thoroughly explored. Therefore, this study explored the relationship between workers’ perceived organizational safety support (perceived supervisor/coworker safety support) and safety behavior (safety task/contextual behavior), while considering the mediating effects of safety motivation, emotional exhaustion, and the moderating effect of psychosocial safety climate.Design/methodology/approachBased on the quantitative research method, the hypothesis was tested. The data were collected from 500 construction workers using a structured questionnaire. Observed variables were tested using confirmatory factor analysis, and the path coefficient of fitted model was then analyzed including the associated mediating and moderating effects.FindingsThe study found that (1) safety support from both supervisors and coworkers directly forecasted both types of safety behavior, (2) safety motivation was primarily predicted by perceived supervisor safety support, and perceived coworker safety support better predicted emotional exhaustion. Safety motivation mediated the relationship between perceived supervisor safety support and safety contextual behavior, and emotional exhaustion mediated the relationship between both types of safety support and both types of safety behavior, (3) psychosocial safety climate moderated the pathway relationships mediated by safety motivation and emotional exhaustion, respectively.Research limitations/implicationsThe samples of this study were mostly immersed in eastern culture and the construction industry, and the cultural and industry diversity of the samples deserves further consideration to enhance the universality of the results. The cross-sectional approach may have some impact on the accuracy of the results. In addition, other potential mediating variables deserve to be explored in future studies.Originality/valueThis study provides a new basis for extending current theoretical frameworks of organizational safety support and safety behavior by using a moderated mediation model. Some practical insights on construction safety management have also been proposed based on the research findings. It is recommended that practitioners should further raise awareness of the critical role of supervisor-worker and worker-coworker relationships, as high levels of safety support from the supervisor/worker respectively effectively encourage safety motivation, alleviate emotional exhaustion, and thus improve workers’ safety performance. Meanwhile, the psychosocial health conditions of workers should also receive further attention.

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The impacts of supervisor support, role perception, and emotional exhaustion on the turnover intentions of real estate brokers

Cited by 7 publications

References 101 publications

The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust

The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust

Prevalence and associations between occupational diseases, emotional exhaustion, and dust mask anxiety among coal miners in Northern China

Linking organizational safety support and construction workers’ safety behavior: the roles of safety motivation, emotional exhaustion and psychosocial safety climate

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