The impact of electronic medical records' functions on the quality of health services

Abstract

Background/aims Electronic medical records are the most common E-health application and they are starting to be implemented worldwide. In Jordan, the introduction of electronic medical records helps to improve quality and reduce service costs. This article aimed to examine how the implementation of electronic medical records impacted health service quality in Jordan. Methods A cross-sectional study was conducted in Jordanian hospitals that used electronic medical records. The data were collected using a self-administered questionnaire, which 582 healthcare professionals returned. The Statistical Package for Social Sciences was used to perform descriptive and statistical analyses. Results The results showed that there was a statistically significant impact when using electronic medical records. These findings were divided into two categories: function (practice management, communication, documentation or data entry, and medication management) and on the quality of services (reliability, responsiveness, assurance, and empathy). Conclusions The research indicated that using electronic medical records improved the quality of health services.

Measuring Occupational Fatigue among Higher and Middle Management at a Specialized Cancer Center during the COVID-19 Pandemic

“…• To create a multidisciplinary team in each hospital, if there is financial and managerial support, to follow COVID-19 related issues. The adoption of shared governace model is considered one of important strategies to support effective collaboration between the health professionals (Al-Ruzzieh et al, 2022;Ayaad et al, 2018) • To utilize updated e-collaburative tools and e-health which plays important roles to enhance team effectiveness and quality of services (Qaddumi et al, 2021;Sharikh et al, 2020) • To re-desing the process of care using advance approach such as lean, lean six sigma, and failure mode and effect analysis approaches to enhance the effectiveness and safety of work processes and enhance the staff and patient satisfaction (Ayaad et al, 2019;Haroun et al, 2021) • To outsource the services to professional and operational agency to cover the staff and equipement related problems (Ayaad et al, 2022) • Further studies need to be conducted in other settings and on larger sample sizes to generalize the study's findings.…”

Using Failure Mode and Effects Analysis in Improving Nursing Blood Sampling at an International Specialized Cancer Center

“…The project was conducted as a proactive risk assessment in a specialized cancer center in Amman, Jordan, using the FMEA methodology to assess and improve the nursing blood sampling process based on many interventions mentioned in previous studies (Abuseif et al, 2018;Ayaad et al, 2018;Ning et al, 2016;Rudrappan, 2019;Sharikh et al, 2020) .…”

“…Based on the initial RPN results, many interventions were conducted. Previously conducted studies approved these interventions in enhancing the nursing work environment, quality, and safety of nursing care by using adequate technology such as well-designed electronic medical records, computer-assisted barcode system, automated sample labeling, delta checks, and electronic identification system Ning et al, 2016;Rosenbaum and Baron, 2018;Sharikh et al, 2020); redesigning the process; structured quality and administrative rounds (Ayaad, et al, 2019); proper utilizing of resources; ensuring high nursing autonomy (Abuseif et al, 2018;; adequate staff engagement, education and training; and patient engagement (Ayaad et al, 2019;de Mel et al, 2017;Rudrappan, 2019;Stout and Joseph, 2016).…”

“…RPN multiplied the three values (severity x frequency Failure Mode and Effects Analysis in Improving Nursing Blood Sampling were developed to decrease the risk of errors in the blood sampling process. These themes included process and responsibility modifications, resource and information technology utilization, patients and family engagement, safety culture, education, and training; Table 3 summarizes each theme's interventions, knowing that these interventions were selected based on many previous studies that showed significant reduction in errors and contributing risk factors (Abuseif et al, 2018;Ayaad et al, 2019;de Mel et al, 2017;Ning et al, 2016;Rosenbaum and Baron, 2018;Rudrappan, 2019;Sharikh et al, 2020;Stout and Joseph, 2016).…”

Dampak Penggunaan Dokumentasi Keperawatan Elektronik terhadap Keselamatan Pasien: A Literature Review

“…Selain itu, dokumentasi elektronik meningkatkan eksesibilitas terhadap sumber informasi pasien. Hal ini memberi dampak positif dalam mengurangi kesalahan dan membangun komunikasi yang jelas dan terstruktur diantara pemberi asuhan (Sharikh et al, 2020). Dengan demikian, penggunaan dokumentasi keperawatan berbasis elektronik mampu menjawab kebutuhan komunikasi antar pemberi asuhan melalui informasi yang akurat, valid dan reliabel, demi menciptakan keamanan dan keselamatan pasien.…”