“…In the latter, the cranes start from the P/D point to store an item, then retrieve a different item from a different location before returning to the P/D point (Pohl, Meller, & Gue, 2009). Research and industrial practice show that AS/RS and manual warehouses adopt both single-command and dual-command policies (Eynan, Rosenblatt, & Chapman, 1994;Hur, 2004;Hwang, Moon, & Gen, 2002;Regattieri, Santarelli, Manzini, & Pareschi, 2013;Rouwenhorst et al, 2000).…”