“…However, humans are not simply rational machines: we make decisions based on more than information alone; we are influenced by emotions, values, worldviews and social roles (Davidson & Kecinski, 2021; de Groot & Thøgersen, 2018; McCormack et al, 2021; Rademaekers & Johnson‐Sheehan, 2014; Reynolds‐Tylus et al, 2019; Steg et al, 2014; Vesely et al, 2021; Vestergren et al, 2018). ‘Wicked’ environmental and water problems are complex and require more than facts to generate pro‐environmental behaviour and decisions (McCormack et al, 2021; Powell et al, 2017). Messaging must match audiences' values, worldview or identity, using frames that help the public and/or decision‐makers connect with the message (Greenaway & Fielding, 2020; Ma & Hmielowski, 2021; Rademaekers & Johnson‐Sheehan, 2014; Vesely et al, 2021).…”