The evaluation of a virtual education system based on the DeLone and McLean model:  A path analysis

Mahmoodi, Zohreh; Saeieh, Sara Esmaelzadeh; Lotfi, Razieh; Eftekhari, Monir Baradaran; Kamrani, Mahnaz Akbari; Tourzani, Zahra Mehdizadeh; Salehi, Katayoun

doi:10.12688/f1000research.12278.2

Cited by 7 publications

(7 citation statements)

References 7 publications

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“…e-marketplace apps created to replace outdated website models.Several previous studies have shown that system quality plays an important role in creating user satisfaction (Lee et al, 2018;Seta et al, 2018). Research conducted to evaluate the campus learning system in Iran found that system quality had the greatest effect on user satisfaction compared to information quality and service quality (Mahmoodi et al, 2017). However, there are still research results that are different from previous findings who found that system quality had no effect on user satisfaction (Pringgandani et al, 2018).…”

Section: Introductionmentioning

confidence: 87%

Predicting Switching Intention Among Generation Y Using DeLone & McLean (Study on Shopee App)

Usadi

JS²,

Permadi³

2022

e-mabis: j.econ.manaj.bus

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The objective of this study is to look at the impact of systemquality, information quality, and service quality on satisfaction and switchingintention among Generation Y Shopee users. Data analyzed using PartialLeast Square. The result shows that system quality, information quality, andservice quality significantly has a positive impact on satisfaction. At thatpoint satifaction was moreover found to have a negative impact on intentionto switch. Service quality was found to have a more prominent impact. Thisimplies that Shopee needs to focus on improving service quality, since serviceis considered to have an important part in determining user satisfaction.

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Section: Introductionmentioning

confidence: 87%

Predicting Switching Intention Among Generation Y Using DeLone & McLean (Study on Shopee App)

Usadi

JS²,

Permadi³

2022

e-mabis: j.econ.manaj.bus

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“…The previous studies showed that the model had been used for examining the determinants of the success of various information systems, such as online learning systems (OLS), virtual education systems, and electronic health records. [16][17][18] Therefore, a study needs to be carried out to measure the success of PL utilization using the D&M IS Success Model framework. The study is expected to provide beneficial information to the stakeholders to improve the efficacy of implementing information technology applications at the moment and in the future to strengthen the government's and community's resilience during pandemics.…”

Section: Kesmas: Jurnal Kesehatan Masyarakat Nasionalmentioning

confidence: 99%

Measuring the Success of PeduliLindungi Application Use for Supporting COVID-19 Prevention: A Case Study among College Students in Jakarta, Indonesia

Nurmansyah

Rosidati

Yustiyani

et al. 2022

Kesmas: Jurnal Kesehatan Masyarakat Nasional

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The Indonesian Government has launched PeduliLindungi (PL) mobile apps as a COVID-19 preventive tool. This study aimed to describe the PL utilization and determine the factors influencing its successful use among college students. This study used a cross-sectional design and a total population sampling at a university in the Special Capital Region of Jakarta, Indonesia. The Delone and Mclean Information System Success Model was adopted to measure the use of the apps. The Spearman’s rank correlation test was performed to determine the relationship between two variables. Furthermore, 354 respondents participated in this study. The respondents used the apps mostly to display the vaccination certificate and check in/out from public facilities. The overall user satisfaction value towards the application was 3.83+0.76. The system quality (r= 0.621, p-value<0.001) and information quality (r= 0.626, p-value<0.001) were associated with the user satisfaction while the user satisfaction (r= 0.471, p-value<0.001), was correlated to the perceived benefit. In brief, perceived benefit was positively correlated with the user’s satisfaction, whereas user satisfaction was positively correlated with self-efficacy, system quality, and information quality.

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“…The IS success model has been validated by several previous researchers, [17]and [18], and has been adopted in identifying the factors contributing to the success of e-government implementation with results proven to be valid [19]. Moreover, an internet-based application was used by the users to search and make transactions, therefore, there is a need to provide systems with good qualities for information, system, and services.…”

Section: Hypothesis Model E-government and Updated Dandm Is Success Modelmentioning

confidence: 99%

Integration of eucs variables into delone and mclean models for e-government evaluation: Conceptual models

Sorongan

Hidayati

2020

register. jurnal. ilm. teknologi. sistem. inf.

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Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608This research was based on the modification of the DeLone and McLean information systems models by adding end-user computing satisfaction variables to determine the success factors for e-government systems. This model was adopted due to the aim of this study to investigate the factors responsible for the successful implementation of e-government by bringing it closer to public value. However, while the DeLone and McLean models focus more on the information system approach, the model proposed was on the premise that system quality (SQ), information quality (IQ), content (CO) and format (FO) are determinants of e-government system user satisfaction. Furthermore, the net benefits through a five-dimensional public value determinants were used to evaluate e-government websites from a community perspective. Responses from 150 communities were analyzed by smart PLS 3.0 using structural equation models to examine the relationship between the constructs of the proposed model. This study contributes to the research gap in adopting DeLone and McLean's model in the e-government due to the limitation in its validation for different contexts. The results support the effect of content variables on user satisfaction and simultaneously prove that it is possible to explain net benefits, with an r-squared value of 69.1%, using the variables in the proposed model. The five dimensions of public value adopted all proved to have a positive influence with a confidence level of 95%. The level of construct significance identified is able to help in the formulation of strategies to improve e-government services. Keywords: e-Government DeLone and McLean model end-user computing satisfaction Partial Least Squares IEEE style in citing this article: E. Sorongan and Q. Hidayati, "Integration of eucs variables into delone and mclean models for egovernment evaluation: Conceptual models," Register: Jurnal Ilmiah Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608 Integration of eucs variables into delone and mclean models for e-government … http://doi.org/10.26594/register.v6i1.1608Integration of eucs variables into delone and mclean models f...

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The evaluation of a virtual education system based on the DeLone and McLean model: A path analysis

Cited by 7 publications

References 7 publications

Predicting Switching Intention Among Generation Y Using DeLone & McLean (Study on Shopee App)

Predicting Switching Intention Among Generation Y Using DeLone & McLean (Study on Shopee App)

Measuring the Success of PeduliLindungi Application Use for Supporting COVID-19 Prevention: A Case Study among College Students in Jakarta, Indonesia

Integration of eucs variables into delone and mclean models for e-government evaluation: Conceptual models

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