The effectiveness of cultural competence programs in ethnic minority patient-centered health care--a systematic review of the literature

Abstract

PCC models that incorporate a CC component are increased practitioners' knowledge about and awareness of dealing with culturally diverse patients. However, there is a considerable lack of research looking into whether this increase in practitioner knowledge translates into better practice, and in turn improved patient-related outcomes. More research examining this specific relationship is, thus, needed.

Effective CALD community health communication through research and collaboration: an exemplar case study

“…In addition, informal discussions were held with 15 representatives of key intermediaries including Indian and Sri Lankan General Practitioners (GPs), refugee health workers, and community health professional; 4. A cultural competency study of a breast screening clinic in an area with a high Indian and Sri Lankan population to address communication objective 3 and noting that cultural competency is identified in the literature as a key requirements for engaging and delivering services to CALD communities (NHMRC, 2005;Renzaho, Romios, Crock, & Sønderlund, 2013). An independent consultant with experience in service design for multicultural groups was appointed to undertake the cultural competency study during the first three months of the project.…”

“…As noted already, cultural competence (CC) has been identified in research literature as vitally important for effective delivery of services to CALD communities (NHMRC, 2005;Renzaho et al, 2013). The Australian National Health and Medical Research Council says that cultural competence "focuses on the capacity of the health system to improve health and wellbeing by integrating culture into the delivery of health services" (NHMRC, 2005, p. 7).…”

Development of Educational Program for Cultural Competence in Nursing for Nursing Students and its Effects

“…문화와 간호를 연결시킨 체계적인 교육이 필요하고 (Jeffreys & Dogan, 2012;Kim, 2013;Renzaho, Romios, Crock, & Sønderlund, 2013), 학생들이 실재 체득하여 활용성을 높일 수 있는 경험 학습과 역할놀이 학습을 추천하고 있다 (Ryan & Twibell, 2002). (Andrews & Boyle, 2008).…”

Education Program Delivered to Community Aged Care Employees Based on a Diversity Conceptual Model: A Preliminary Evaluation Using Qualitative Methods

“…Much work has been undertaken to increase the understanding of employees on individual diversity characteristics of the older community members they work with, mostly in the transcultural and education fields [8][9][10][11][12][13][14][15][16][17] . By increasing understanding, it is thought that employees would be better able to identify the needs of older individuals, facilitating improved access to appropriate services, and thereby lead to improved wellbeing 8,18,19 .…”

“…By increasing understanding, it is thought that employees would be better able to identify the needs of older individuals, facilitating improved access to appropriate services, and thereby lead to improved wellbeing 8,18,19 . However, individuals rarely comprise of one diversity characteristic alone 20 .…”