The Effect of Perceived Working Conditions on Burnout and Turnover Intention: A Research on Food Retail Employees

Abstract

The effects of working conditions on employees have been examined for a long time in numerous studies on work-life, and these conditions are still necessary today due to intensive and long-term work. For a sample of 196 employees of a food retailing business in Ankara, this study examines the effect of working conditions on employee turnover intention and the mediating effect of employee burnout in this relation,. According to the findings obtained from the survey study, the conditions requiring intense physical effort dimension of the working conditions affect both burnout and the intention to leave. Besides, it has been determined that non-ergonomic conditions and monotonous work dimensions positively affect the employees' turnover intention. The mediating effect of burnout levels was not found in the relationship between employees' perceptions of working conditions and their intention to leave.