“…Disparities in access to healthcare can lead to delays in, or non-receipt of, appropriate care ( Lindly, Zuckerman, & Kuhlthau, 2019 ); higher financial burden on the patient ( Drainoni et al, 2006 ); increased use of emergency care ( Brousseau, Bergholte, & Gorelick, 2004 ); higher hospitalisation rates ( Long, Coughlin, & Kendall, 2002 ); higher risk for, and poor management of, chronic illness or comorbid conditions ( Bowles, Naylor, & Foust, 2002 ); greater risk of unmet needs ( Coughlin, Long, & Kendall, 2002 ) and increased burden and cost on the healthcare system due to preventable disease exacerbations and premature deaths ( Vecchio, Davies, & Rohde, 2018 ). Ready access to healthcare on the other hand, is linked to a variety of important outcomes including better health status ( Nicolaidis et al, 2013 ), higher patient satisfaction ( Batbaatar, Dorjdagva, Luvsannyam, Savino, & Amenta, 2017 ), lower hospitalisation rates ( Ansari, Laditka, & Laditka, 2006 ), and reduced burden and cost on the healthcare system ( Reid et al, 2010 ).…”