The Development of Business Intelligence Dashboard for Monitoring Quality in Higher Education Institutions in Saudi Arabia Including Sentiment Analysis From Social Media

Sorour, Ali; Willetts, Matthew; Stanier, Clare; Alharbi, Fawaz; Campion, Russell

doi:10.21125/inted.2022.0413

Cited by 3 publications

(1 citation statement)

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“…Therefore, these AHE programs use unique KPI-deriving methods to improve their performance and the quality of higher education. 32 Santana et al identified nine measurements that each KPI should meet, and it should be viz. precisely well defined; vital target enhancements; reliable and valid; implemented only after risk adjustment; implemented with reasonable cost; implemented with low data collection effort; Global (ready for an overall evaluation).…”

Section: Methodsmentioning

confidence: 99%

Key Performance Indicators: A Framework for Allied Healthcare Educational Institutions

Sreedharan,

Subbarayalu,

Kamalasanan

et al. 2024

CEOR

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Background Performance evaluation in the allied healthcare education sector is complex, making it essential for policymakers and managers to approach it comprehensively and thoughtfully to understand their performance. Hence, the development and monitoring of Key Performance Indicators (KPIs) in this domain must be considered one of the key priorities for the policymakers in AHIs. Aim This study aims to develop a framework for the AHIs to extract and profile the indicators, measure, and report the results appropriately. Methods The authors adopted a general review of the literature approach to study the primary goals of the institutional KPI framework, emphasizing the need for benchmarking while implementing KPIs and how to track performance using a KPI dashboard. Results The study provides the scope, relevant KPI categories, and a list of KPIs for evaluating the effectiveness of allied healthcare programs. The study findings also emphasized the need for benchmarking the KPIs and establishing a KPI dashboard while measuring and monitoring performance. Conclusion KPIs are considered an invaluable tool that contributes immensely to the performance monitoring process of AHIs, irrespective of the specialties. This helps to identify and guide AHIs for developing KPIs and the associated minimum data set to measure organizational performance and monitor the quality of teaching and learning. In addition, the KPI framework reported in this study is a tool to assist performance monitoring that can subsequently contribute to the overall quality of AHIs.

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Section: Methodsmentioning

confidence: 99%

Key Performance Indicators: A Framework for Allied Healthcare Educational Institutions

Sreedharan,

Subbarayalu,

Kamalasanan

et al. 2024

CEOR

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Business Intelligence Tools in the Interpretation of the Ranking of Smart Cities

Babić,

Zron

2024

2024 47th MIPRO ICT and Electronics Convention (MIPRO)

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Integrating Artificial Intelligence Transformers With Business Intelligence Systems for Monitoring Learning Outcomes in Higher Education Institutions

Sorour,

Atkins

2024

Generative AI and Multifactor Productivity in Business

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Transformers algorithms and deep learning architectures are increasingly spreading in different applications in several industries. One of the most well-known transformers widely used is ChatGPT. Transformers are designed to assist in problem solving by transforming sequence of inputs to a sequence of outputs. In this paper, transformer models will be studied for the purpose of integrating them to Business Intelligence (BI) architecture in Higher Education (HE) context. The purpose of integrating transformers is to minimise human interaction with data handling to benefit from time reduction and increase the quality of data. Quality Assurance (QA) in HE encompasses data gathering from several sources which requires data preparation to capture compliance with QA standards and measuring learning outcomes. This paper proposes an architecture for BI dashboards in HE with an integration with transformers models.

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The Development of Business Intelligence Dashboard for Monitoring Quality in Higher Education Institutions in Saudi Arabia Including Sentiment Analysis From Social Media

Cited by 3 publications

References 0 publications

Key Performance Indicators: A Framework for Allied Healthcare Educational Institutions

Key Performance Indicators: A Framework for Allied Healthcare Educational Institutions

Business Intelligence Tools in the Interpretation of the Ranking of Smart Cities

Integrating Artificial Intelligence Transformers With Business Intelligence Systems for Monitoring Learning Outcomes in Higher Education Institutions

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