2007
DOI: 10.1002/job.473
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The conflict‐positive organization: it depends upon us

Abstract: SummaryAlthough still widely assumed to be disruptive, conflict, when managed appropriately, has been found to make teamwork within and between organizations effective. However, organizational members often have competitive relationships and orientations to dealing with conflict that lead to conflict avoidance and escalation, approaches that sabotage decision-making and relational bonds. Conflict researchers have contributed to the bad reputation of conflict by confounding conflict and competition and suggesti… Show more

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Cited by 319 publications
(362 citation statements)
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References 48 publications
(39 reference statements)
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“…The team will only benefit if divergence in meaning leads to deep-level processing of the diverse information and viewpoints in the team (van Knippenberg et al 2004;Homan et al 2007). An open-minded discussion of diverse views is a critical social process by which a more complete awareness and appreciation of the complexity of the problem at hand is developed, incorporating the diverse ideas (Tjosvold et al 2004;Tjosvold 2008). Through this negotiation by argument and clarification, the team works towards a convergence of meaning in order to reach shared mental models.…”
Section: Team Learning 287mentioning
confidence: 99%
“…The team will only benefit if divergence in meaning leads to deep-level processing of the diverse information and viewpoints in the team (van Knippenberg et al 2004;Homan et al 2007). An open-minded discussion of diverse views is a critical social process by which a more complete awareness and appreciation of the complexity of the problem at hand is developed, incorporating the diverse ideas (Tjosvold et al 2004;Tjosvold 2008). Through this negotiation by argument and clarification, the team works towards a convergence of meaning in order to reach shared mental models.…”
Section: Team Learning 287mentioning
confidence: 99%
“…The most significant papers are written by (Janssen, 2000), (Kanter, 1982), (Miron et al,2004), (Scott, & Bruce, 1994), (Tjosvold, 2008), (Yuan, 2010).…”
Section: Responsibility Of the Conference Organization Committeementioning
confidence: 99%
“…For example, Tjosvold and colleagues, drawing on the cooperationcompetition theory (Deutsch, 1973;Johnson & Johnson, 1989), have conducted effective interventions for developing cooperative relationships and promoting the ability among team members to see conflict as an opportunity to discuss diverse views open-mindedly (constructive controversy, see also Tjosvold, 2008;Tjosvold & Su, 2007), which can foster creative solutions and reinforce relationships (Lu et al, 2010;Tjosvold et al, 2014). In contrast to cooperative conflict resolution in teams, we focused on individual integrative conflict resolution.…”
Section: Practical Implicationsmentioning
confidence: 99%