“…Even though e-commerce is spreading worldwide, many customers are still reluctant to deal with it because of the security and privacy concerns (Ahuja et al, 2003;Basu and Muylle, 2003;Bingi et al, 2000). While the internet helps make our lives richer and more convenient, it also provides a gateway to access our personal information.…”
Consumers' confidence on the online transactions is vital for the continuous growth and development of electronic commerce. In this study, we experimentally investigate the measures of consumers' perceived security and privacy over online transactions as well as the perceived trust and reliability of online vendors in order to influence consumers' overall confidence in e-commerce transactions. On the basis of responses from 163 participants, it is concluded that the major concerns in e-commerce adoption are: security and privacy over online transaction process and trust and reliability of online vendors. In order to be successful in electronic marketplace, the organisations are expected to expend their resources and exert efforts to ensure that consumers' concerns are adequately addressed.
“…Even though e-commerce is spreading worldwide, many customers are still reluctant to deal with it because of the security and privacy concerns (Ahuja et al, 2003;Basu and Muylle, 2003;Bingi et al, 2000). While the internet helps make our lives richer and more convenient, it also provides a gateway to access our personal information.…”
Consumers' confidence on the online transactions is vital for the continuous growth and development of electronic commerce. In this study, we experimentally investigate the measures of consumers' perceived security and privacy over online transactions as well as the perceived trust and reliability of online vendors in order to influence consumers' overall confidence in e-commerce transactions. On the basis of responses from 163 participants, it is concluded that the major concerns in e-commerce adoption are: security and privacy over online transaction process and trust and reliability of online vendors. In order to be successful in electronic marketplace, the organisations are expected to expend their resources and exert efforts to ensure that consumers' concerns are adequately addressed.
“…According to one research report, 90% of the firms surveyed plan to buy and sell on the Internet, and it predicts that worldwide Net commerce will total $6.9 trillion by 2004 (Bingi, Mir, & Khamalah, 2000). Concern about competitive advantage is a driving force behind commercial World Wide Web site development; a recent site-content survey reported that, of 100 information technology (IT) and business professionals interviewed, approximately 50% stated that their company's World Wide Web site already contains diverse offerings such as product and service demos, and real-time tracking of inventory and orders (D'Antoni, 2001).…”
“…In addition to culturally related issues, e-commerce participation is also influenced by concerns about privacy and security, by the intangible nature of value propositions when offered online, by the need to trust a 'new' global market void of perceived-risk reducing reassurances and ultimately, by the difficulty in justifying objectively the gains from e-commerce participation (Bingi et al 2000).…”
Section: Socio-economic Issuesmentioning
confidence: 99%
“…Following elaboration of relevant theories of FDI and its links to ICT infrastructure, macro environmental constraints on e-commerce and e-commerce related FDI are identified and discussed, accounting for technical, legal and regulatory, and socio-economic issues (Aisbett and Pires 2003;Bingi et al 2000). Interaction between FDI and e-commerce is then discussed leading to the conclusion that LDCs that fail to tackle the constraints hindering their e-commerce growth also restrict their FDI growth and its impacts on ICT, in turn further affecting the prospect of FDI and linked growth to e-commerce.…”
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