DOI: 10.24251/hicss.2018.264
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Abstract: Popular press reports that using social networking sites (SNSs) can cause increased stress levels in individuals. Although academic literature has attempted to explain the technostress related to social media, much remains unclear how feelings of being drained from SNS activities can be alleviated. This exploratory study draws upon the buffer effect of social support theory and tests it in the context of SNS. We analyze users who experience loneliness and emotional instability to better understand their psycho…

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