The Association of Patients’ Primary Interaction Goals with Attributions for their Doctors’ Responses in Conversations about Online Health Research

Sabee, Christina M.; Bylund, Carma L.; Weber, Jennifer Gueguen; Sonet, Ellen

doi:10.1080/00909882.2012.679671

Cited by 4 publications

(4 citation statements)

References 33 publications

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“…It is evident that the majority of patients feel they are unable to ask questions during their preoperative consultation and have difficulty accessing information later to enable them to answer questions not asked . Thus, the patient pathway needs to incorporate an important third element of the therapeutic relationship, which is the education of health care professionals . This will enable them to encourage and assist patients in accessing available resources online to provide tailored information that can be reviewed by patients at their leisure.…”

Section: Discussionmentioning

confidence: 99%

“…23 Thus, the patient pathway needs to incorporate an important third element of the therapeutic relationship, which is the education of health care professionals. [24][25][26][27] This will enable them to encourage and assist patients in accessing available resources online to provide tailored information that can be reviewed by patients at their leisure.…”

Section: Discussionmentioning

confidence: 99%

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Education and support needs in patients with head and neck cancer: A multi‐institutional survey

Jabbour

Milross

Sundaresan

et al. 2017

Cancer

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Patients with HNC are a diverse group, with complex educational and support needs. Patients appear to be given information regarding survivorship topics such as psychological well-being, patient support groups, and psychosexual health less frequently than information concerning disease and treatment. Verbal communication needs to be reinforced by accessible, well-constructed, written and multimedia resources appropriate to the patient's educational level. Cancer 2017;123:1949-1957. © 2017 American Cancer Society.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Education and support needs in patients with head and neck cancer: A multi‐institutional survey

Jabbour

Milross

Sundaresan

et al. 2017

Cancer

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“…The importance of goals and the varying significance between primary and secondary goals have led to research in message design and production (Samp and Solomon 2005). Scholars have applied this theory to contexts such as instructor-student interactions about disappointing grades (Henningsen et al 2011), whistleblowing of academic misconduct (Henningsen et al 2013), action-based pedagogy (Gan 2014), physician-patient communication (Sabee et al 2012), and discussions on sexual issues between heterosexual spouses (Coffelt and Hess 2015).…”

Section: Second Element (The Goalsmentioning

confidence: 99%

Advancing a Distributive-Bargaining and Integrative-Negotiation Integral System: A Values-Based Negotiation Model (VBM)

Gan

2017

Social Sciences

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Abstract:The proposed values-based negotiation model (VBM) agrees with and extends principled negotiation's recognition of personal values and emotions as important negotiation elements. First, building upon Martin Buber's existentialist treatment of religion and secularism, VBM centers on religion as one of many possible sources of personal values that informs respectful and mutually beneficial interactions without needing one to necessarily be religious. Just as one need not be a Buddhist or a Hindu to practice yoga, negotiators of any theological outlook can profit from a model grounded in broad, common tenets drawn from a range of organized religions. Second, VBM distinguishes feelings from emotions because the long-lasting and intrinsically stimulated effects of feelings have greater implications on the perception of negotiated outcomes. VBM negotiators view negotiations as a constitutive prosocial process whereby parties consider the outcome important enough to invest time and energy. Negotiators who use VBM appeal to the goodness of their counterparts by doing good first so that both parties avoid a win-lose outcome. This counterintuitive move contradicts the self-centered but understandably normal human behavior of prioritizing one's own interests before others' interests. However, when one appeals to the goodness of one's Buberian Thou counterparts, he or she stimulates positive emotions that promote understanding. Third, VBM provides a framework that draws upon an individual's personal values (religious or otherwise) and reconfigures the distributive-bargaining-and-integrative-negotiation distinction so that negotiators can freely apply distributive tactics to claim maximum intangible and tangible outcomes without compromising on their personal values or valuable relationships.

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“…Clinicians are now encouraged to integrate SDM into their routine clinical practice to support patients with cancer, and one study revealed that clinicians were generally positive with SDM [ 4 ]. Patients with cancer frequently access the Internet as a source of information [ 5 - 7 ], both in order to prepare for their first consultation with a specialist, and subsequently for questions arising following the consultation [ 8 , 9 ]. All these factors support the provision of comprehensive web-based information for patients.…”

Section: Introductionmentioning

confidence: 99%

Communicating cancer treatment information using the Web: utilizing the patient’s perspective in website development

Hopmans

Damman

Timmermans

et al. 2014

BMC Med Inform Decis Mak

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BackgroundOnline cancer information can support patients in making treatment decisions. However, such information may not be adequately tailored to the patient’s perspective, particularly if healthcare professionals do not sufficiently engage patient groups when developing online information. We applied qualitative user testing during the development of a patient information website on stereotactic ablative radiotherapy (SABR), a new guideline-recommended curative treatment for early-stage lung cancer.MethodsWe recruited 27 participants who included patients referred for SABR and their relatives. A qualitative user test of the website was performed in 18 subjects, followed by an additional evaluation by users after website redesign (N = 9). We primarily used the ‘thinking aloud’ approach and semi-structured interviewing. Qualitative data analysis was performed to assess the main findings reported by the participants.ResultsStudy participants preferred receiving different information that had been provided initially. Problems identified with the online information related to comprehending medical terminology, understanding the scientific evidence regarding SABR, and appreciating the side-effects associated with SABR. Following redesign of the website, participants reported fewer problems with understanding content, and some additional recommendations for better online information were identified.ConclusionsOur findings indicate that input from patients and their relatives allows for a more comprehensive and usable website for providing treatment information. Such a website can facilitate improved patient participation in treatment decision-making for cancer.

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The Association of Patients’ Primary Interaction Goals with Attributions for their Doctors’ Responses in Conversations about Online Health Research

Cited by 4 publications

References 33 publications

Education and support needs in patients with head and neck cancer: A multi‐institutional survey

Education and support needs in patients with head and neck cancer: A multi‐institutional survey

Advancing a Distributive-Bargaining and Integrative-Negotiation Integral System: A Values-Based Negotiation Model (VBM)

Communicating cancer treatment information using the Web: utilizing the patient’s perspective in website development

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