The assessment of perceived information pollution in banking sector

Abstract

Infollution management is a substantial dilemma in this century. There is lacking empirical evidence about infollution management. Perceived infollution has been explored based on information quality. This study aims to identify the factors of perceived infollution (information pollution) and validate those factors using confirmatory factor analysis (CFA). Researchers have personally collected data from employees of the banking sector. Factor analysis was performed to explore the factors using Statistical Package for the Social Science, and CFA was conducted to check the reliability, validity, and the model fitness in SmartPLS. The scale developed in this study has exhibited high values of reliability and validity and ensured the presence of both discriminant validity and convergent validity. The newly developed scale of perceived infollution provides a basis for most of the academicians and researchers to empirically investigate the relationship of perceived infollution with individual’s performance and organizational effectiveness, which is considered an important area of interest among the academic researchers in recent years. Extent literature review suggests that it is the first study conducted to develop measurement scale of perceived infollution (information pollution).

Infollution (Information Pollution) Management, Filtering Strategy, Scalable Workforce, and Organizational Learning: A Conceptual Study

“…Employees should realise the detrimental effects of infollution or risk adversely affecting the organisation. Infollution is ultimately concerned with the quality of information to enhance organisational performance (Iqbal et al, 2018). It will fundamentally change the way businesses compete and operate.…”

“…A performance gap will grow with the generation of relevant data. While the ability to capture and store vast amounts of information has grown at an exponential rate, the technical capacity to aggregate and analyse these disparate volumes of information is only now catching up (Iqbal et al, 2018). The information revolution has brought substantial benefits to businesses and consumers, but there are commensurate drawbacks of using big information.…”

“…The availability of relevant information at the right time contributes substantially to the success of organisations. Traditional systems and approaches are slow, inflexible and face difficulty handling information generated at an exponential rate (Iqbal et al, 2018). Organisational information is typically inaccurate, historical and incomplete.…”

“…Infollution manifests differently. It results in disruptions along with the deteriorating quality of information (Iqbal et al, 2018;Ozdemir, 2016). Disruption refers to unsolicited and irrelevant messages especially in the workplace (Nielsen, 2003).…”

“…The literature is lacking regarding infollution management (Bawden, 2008). Researchers have concluded that excessive information generation challenges people to deal with infollution (Iqbal, Hassan, & Ahmad, 2018;Ozdemir, 2016). Infollution is linked to a dynamic environment (Watts, Shankaranarayanan, & Even, 2009).…”