The Adoption and Use of ‘Babble’: A Field Study of Chat in the Workplace

Bradner, Erin; Kellogg, Wendy A.; Erickson, Thomas

doi:10.1007/978-94-011-4441-4_8

Cited by 106 publications

(57 citation statements)

References 16 publications

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“…In their experiments, they provide the example of a doorway, which when multiple people walk through it side-byside, is no longer fully defined purely by the anthropometric features of the observing actor, but by dynamic and functional features that emerge from the goals and perception of individual, causing them to adapt their behavior to fit the dynamics of the social setup. This social character of affordances was also recognized by Bradner et al (1999), who proposed the notion of 'Social Affordance' to delineate a working relation between Bthe properties of an object and the social characteristics of a group that enable particular kinds of interaction among the members of that group^. There are social rules in culture that mediate how humans act in the world.…”

Section: Social Affordancesmentioning

confidence: 95%

“…Before discussing the practical implications of using Collaborative Affordances as a unit of analysis and design for medical records in clinical work, we first provide a theoretical account of the relation between Collaborative Affordances, and the classic Gibsonian Affordances (Gibson 1977), as introduced in Human-Computer Interaction by Norman (Norman 1988), and more recent extensions and reinterpretations (McGrenere and Ho 2000), such as Social Affordances (Bradner et al 1999) or Technology Affordances (Gaver 1991;Kaptelinin and Nardi 2012). In contrast to these prior interpretations of social or mediating affordance, we discuss how Collaborative Affordances are a set of physical and digital properties that enable collaborative action, workflow or cooperation.…”

Section: Collaborative Affordancesmentioning

confidence: 99%

“…The rules are social affordances. Going back to the example of a doorway, Bradner et al (1999) give the example of a glass door in a busy corridor that affords opening (like any door), but also enables actors to perceive people on both side of the door in order to create a shared knowledge and accountability about who will enter first without obstructing the others. Furthermore, since social rules in culture develop over time, social affordances are dynamic changing properties that can be appropriated by groups depending on practices or purpose.…”

Section: Social Affordancesmentioning

confidence: 99%

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Collaborative Affordances of Medical Records

Bardram

Houben

2017

Comput Supported Coop Work

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Abstract. This article proposes the concept of Collaborative Affordances to describe physical and digital properties (i.e., affordances) of an artifact, which affords coordination and collaboration in work. Collaborative Affordances build directly on Gibson (1977)'s affordance concept and extends the work by Sellen and Harper (2003) on the affordances of physical paper. Sellen and Harper describe how the physical properties of paper affords easy reading, navigation, mark-up, and writing, but focuses, we argue, mainly on individual use of paper and digital technology. As an extension to this, Collaborative Affordances focusses on the properties of physical and digital artifacts that affords collaborative activities. We apply the concept of Collaborative Affordances to the study of paper-based and electronic patient records in hospitals and detail how they afford collaboration through four types of Collaborative Affordances; being portable across patient wards and the entire hospital, by providing collocated access, by providing a shared overview of medical data, and by giving clinicians ways to maintain mutual awareness. We then discuss how the concept of Collaborative Affordances can be used in the design of new technology by providing a design study of a 'Hybrid Patient Record' (HyPR), which is designed to seamlessly blend and integrate paper-based with electronic patient records.

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Section: Social Affordancesmentioning

confidence: 95%

Section: Collaborative Affordancesmentioning

confidence: 99%

Section: Social Affordancesmentioning

confidence: 99%

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Collaborative Affordances of Medical Records

Bardram

Houben

2017

Comput Supported Coop Work

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“…According to Bradner et al (1999), the chat mode can be evaluated as being much like a conversation. Since the wordings in EM are chat mode-like, the spelling structures are very much similar to the phonetic of spoken words.…”

Section: Evolutionized Malay (Em) On the Internetmentioning

confidence: 99%

Orthographic Reforms of Standard Malay Online: Towards Better Pronunciation and Construction of a Cross-language Environment

Rozan¹,

Mikami²

2007

J. Univers. Lang.

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The widespread use of communication tools on the Internet has provided greater possibilities as well as increased flexibility for orthographic reforms. As a result, spellings have been established that are closely matched to 'written speech', which emulate verbal expression plus the elegant addition of letters from foreign languages. This study will look in particular at Evolutionized Malay (EM), which is cultivated on the Internet. Our analysis of EM reveals two principal functions: 1) EM words performed better in

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“…For example, a significant amount of CSCW research has focused on synchronous text-based, computer-mediated communication or "chat" (e.g., Bradner et al, 1999;Churchill et al, 2000;Farnham et al, 2000;Halverson et al, 2003;Handel & Herbsleb, 2002;Nardi et al, 2000;O'Neill & Martin, 2003;M. Smith et al, 2002).…”

mentioning

confidence: 99%

Using Empirical Data to Reason about Internet Research Ethics

Hudson

Bruckman

Ecscw 2005

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Abstract. Internet technology holds significant potential to respond to business, educational, and social needs, but this same technology poses fundamentally new challenges for research ethics. To reason about ethical questions, researchers and ethics review boards typically rely on dichotomies like "public" versus "private," "published" vs. "unpublished," and "anonymous" vs. "identified." However, online, these categories are blurred, and the underlying concepts require reinterpretation. How then are we to reason about ethical dilemmas about research on the Internet? To date, most work in this area has been grounded in a combination of theoretical analysis and experience gained by people in the course of conducting Internet research. In these studies, ethical insight was a welcome byproduct of research aimed primarily at exploring other ends. However, little work has used experimental methods for the primary purpose of contributing to our reasoning about the ethics of research online. In this paper, we discuss the role of empirical data in helping us answer questions about Internet research ethics. As an example, we review results of one study in which we gauged participant expectations of privacy in public chatrooms (Hudson & Bruckman, 2004b). Using an experimental approach, we demonstrate how participants' expectations of privacy conflict with the reality of these public chatrooms. Although these empirical data cannot provide concrete answers, we show how they influence our reasoning about the ethical issues of obtaining informed consent.

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The Adoption and Use of ‘Babble’: A Field Study of Chat in the Workplace

Cited by 106 publications

References 16 publications

Collaborative Affordances of Medical Records

Collaborative Affordances of Medical Records

Orthographic Reforms of Standard Malay Online: Towards Better Pronunciation and Construction of a Cross-language Environment

Using Empirical Data to Reason about Internet Research Ethics

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