Technologies to Support Victims of Sexual Assault

Ellis, Christian; Fiondella, Lance

doi:10.1109/ths.2018.8574194

Cited by 3 publications

(2 citation statements)

References 8 publications

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“…Some survivors may therefore need to borrow equipment at services but this is not always an option (Azzopardi et al, 2021; Banducci, 2021; Wood et al, 2020). Furthermore, some applications charge a fee (Ellis & Fiondella, 2018).…”

Section: Characteristics Of Ehealthmentioning

confidence: 99%

EHealth for Sexual Assault: A Systematic Scoping Review

Bach

Ahrens

Olff

et al. 2023

Trauma, Violence, & Abuse

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Providing efficient psychosocial support for survivors of sexual assault is of critical societal importance. Around the globe, technology-based solutions (eHealth) are increasingly being used to accomplish this task, especially following COVID-19. Despite increased importance and reliance on eHealth for sexual assault, minimal efforts have been made to systematically synthesize research in this area. The present study therefore sought to synthesize what is known about eHealth targeting sexual assault survivors’ psychosocial needs using a systematic scoping review methodology. To this end, five databases (CINAHL, Embase, PsycINFO, MEDLINE, and Scopus) were systematically searched for studies published from 2010 onwards using terms such as “sexual assault”, “eHealth”, “digital health”, “telehealth”, and variations thereof. Of the 6,491 records screened for eligibility, 85 studies were included in the review. We included empirical studies from all countries pertaining to eHealth for sexual assault for survivors 13 years or older. Many innovative eHealth applications for sexual assault exist today, and the included studies suggested that survivors generally experience eHealth positively and seem to benefit from it. Nevertheless, much more clinical and empirical work is needed to ensure accessible and effective solutions for all.

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Section: Characteristics Of Ehealthmentioning

confidence: 99%

EHealth for Sexual Assault: A Systematic Scoping Review

Bach

Ahrens

Olff

et al. 2023

Trauma, Violence, & Abuse

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“…TransparencyStakeholders experience difculty understanding how technology works because it does not[40,41,53] give enough feedback (e.g., lack of privacy information, report button) or information about its inner processes. Function Necessary functions (e.g., privacy, referral, documentation, submission, restoration) do not[24,41,55, 79] exist or do not respond.CompatibilityUnintegrated or incompatible technology (systems) lead to repetition of tedious tasks [37,55]. Other BreakdownsInteractional failures that a system causes due to the absence of the proper social/legal systems or a unifed process.…”

mentioning

confidence: 99%

Voices of Sexual Assault Survivors: Understanding Survivors’ Experiences of Interactional Breakdowns and Design Ideas for Solutions

Park

Forlizzi

Lee

2022

Designing Interactive Systems Conference

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From initial case-reporting at the crime scene to fnishing legal procedures, survivors of sexual assault navigate numerous human and technological resources provided by various organizations. During the help-seeking process, survivors unavoidably interact with multiple professional stakeholders (e.g., legal authorities) and technologies (e.g., checking their case status on a court website). In the long and complex process, survivors experience interactional breakdowns with technology, and/or humans, but few studies have explored what types of breakdowns systematically occur and how to resolve them. Thus, for this study, we conducted in-depth interviews with survivors and professionals who reside in South Korea to identify what and how breakdowns occur. Moreover, participatory design sessions were conducted with sexual assault survivors and professionals to create designs that could resolve the breakdowns. Consequently, we discovered a total of eleven breakdowns and produced solutions centered on the stakeholders (i.e., survivor and professionals). Specifcally, our participants wanted an integrated system that proactively informs survivors of the holistic procedures for help-seeking and legal action, manages their case, and even interacts with legal authorities on the survivor's behalf. Based on the fndings, we provide an agenda of essential designs and features that could mitigate interactional breakdowns. Additionally, we call for the HCI community to approach and solve sexual violence problems through a broad, macroscopic perspective instead of focusing on one specifc technology or (social or organizational) system. CCS CONCEPTS• Human-centered computing (HCC); • Human-computer interaction (HCI); • HCI design and evaluation methods; • User studies;

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