Team Citizenship Pressure: How Does It Relate to OCB and Citizenship Fatigue

Abstract

The aim of this research is to shed light on the phenomenon of citizenship pressure as a team-level construct. Building on the conservation of resources theory, the study used a moderated-mediation model to explore whether team organizational citizenship behavior (OCB) mediates the relationship between team citizenship pressure and team citizenship fatigue and whether this mediation is moderated by perceived supervisor support. Results from a study of 91 professional teams in the educational system indicate that team citizenship pressure had a significant and positive relationship with team OCB, as well as with team citizenship fatigue. The results also support the overall moderated-mediation model, but contrary to the hypothesized pattern of interaction, we found that team citizenship pressure was significantly and positively correlated with OCB when perceived supervisor support was low, but not when it was high. Limitations and implications for future research are discussed.

Teacher well-being and organizational citizenship behavior in Arab educational system in Israel: The implications of teacher collective involvement in decision making and organizational commitment.

“…Based on a meta-analysis of the teachers’ OCB literature, perceived superior support is also valued as assurance that aid will be available from the supervisor when it is needed to carry out one’s job effectively and to deal with stressful situations (Eliyahu & Somech, 2022). On the basis of social exchange principles and reciprocity norms (e.g., Blau, 1964), when supportive leaders are seen as taking pride in their subordinates, compensating them fairly, teacher tend to display OCBs (Somech & Ohayon, 2020).…”

“…Teachers play the crucial role in supporting continual improvement in teaching and learning (Clement & Rencewigg, 2020). Research has shown that teachers’ well-being and organizational citizenship behavior (OCB) leads to positive relationships with students and colleagues, as well as to higher students’ achievements (Eliyahu & Somech, 2022; Perera & John, 2020). At the same time, it is well established that teaching is associated with high workloads, strain, and stress, leading to low rates of job satisfaction and organizational commitment and to high turnover and burnout (Jehanzeb & Mohanty, 2018).…”

“…At the same time, it is well established that teaching is associated with high workloads, strain, and stress, leading to low rates of job satisfaction and organizational commitment and to high turnover and burnout (Jehanzeb & Mohanty, 2018). Therefore, schools as organizations are required to attend to teachers’ well-being—a positive emotional state that involves both personal needs and expectations, as well as to improve the teachers’ OCB (Benoliel & Somech, 2014; Eliyahu & Somech, 2022). Accordingly, the present study focuses on teachers’ well-being and OCB among the Arab minority in Israel.…”

Cost of organizational citizenship behaviors: serial mediation model of citizenship fatigue

“…OCB is a crucial component in fostering a supportive psychological and emotional environment at the workplace (Eliyahu and Somech, 2023;Lee and Allen, 2002).…”

“…In this regard, employees experience intense societal or management pressure to do activities that are outside their regular responsibilities (Yildiz et al, 2022). As a result, citizenship fatigue caused by such extra roles incurs huge costs (Eliyahu and Somech, 2023) in terms of reduced future OCB engagement and even increased work-related counterproductive behaviors (Dongrey and Rokade, 2023). Hence, employees get disgruntled and experience citizenship fatigue when they are forced to work beyond their employment tasks.…”