2006
DOI: 10.1145/1151030.1151032
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Tapping the power of text mining

Abstract: Sifting through vast collections of unstructured or semistructured data beyond the reach of data mining tools, text mining tracks information sources, links isolated concepts in distant documents, maps relationships between activities, and helps answer questions.

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Cited by 323 publications
(179 citation statements)
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“…Rooted in information retrieval, text mining (or text analytics) is a set of techniques used to discover new knowledge by automatically extract information from free-text documents, which include extraction of features from single documents and the analysis of the feature distribution over the collection of documents to detect interesting patterns and trends (Dörre, Gerstl, and Seiffert 1999). The advancement in NLP technologies allows for these processes in text mining: information extraction (i.e., identifying key phrases within text), topic tracking, summarization (i.e., reducing document length while retaining its main points), categorization (i.e., identifying main themes or "bag of words"), clustering, concept linkage (i.e., connecting documents with shared concepts), information visualization, and question answering (Fan, Wallace, Rich, and Zhang 2006). For tourism and hospitality businesses, text mining techniques can be valuable in handling voluminous online review data to extract important features (e.g., accommodation attributes) and detect patterns and trends to better understand their consumers and competition.…”
Section: Analytics Of Online Reviewsmentioning
confidence: 99%
“…Rooted in information retrieval, text mining (or text analytics) is a set of techniques used to discover new knowledge by automatically extract information from free-text documents, which include extraction of features from single documents and the analysis of the feature distribution over the collection of documents to detect interesting patterns and trends (Dörre, Gerstl, and Seiffert 1999). The advancement in NLP technologies allows for these processes in text mining: information extraction (i.e., identifying key phrases within text), topic tracking, summarization (i.e., reducing document length while retaining its main points), categorization (i.e., identifying main themes or "bag of words"), clustering, concept linkage (i.e., connecting documents with shared concepts), information visualization, and question answering (Fan, Wallace, Rich, and Zhang 2006). For tourism and hospitality businesses, text mining techniques can be valuable in handling voluminous online review data to extract important features (e.g., accommodation attributes) and detect patterns and trends to better understand their consumers and competition.…”
Section: Analytics Of Online Reviewsmentioning
confidence: 99%
“…contexts, such as to classify news stories, detect fraud, and improve customer support (e.g., Han et al 2002;Fan et al 2006;Cecchini et al 2007). In the information security context, we apply text mining techniques to the contents of disclosed security risk factors so as to identify and categorize the elements of security risk factors that might associate with future incident announcements.…”
Section: Feldman and Sanger 2006) For Example Text Mining Techniquementioning
confidence: 99%
“…A good summary should be indicative as well as informative [2]. Indicative summaries points out some important parts while an informative emphasizes on the important information in a document.…”
Section: Introductionmentioning
confidence: 99%