Abstract:This article aims to analyze the extent of the transformation of Surakarta City public services with Smart City during the covid-19. Current direct interacting services should be limited and converse to online public services. This research used a qualitative analysis approach based on a descriptive method. This method was tracing the empirical facts in the studied discussion topic. Then the NVivo 12 Plus application is also used to manage and analyze data effectively and efficiently. Local government governan… Show more
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