Strategies for Implementing Change: An Experiential Approach

Abstract

An attitude survey and a role-playing case were used to identify the typical approaches people use to implement important changes in organixations. This typical strategy, suggested or used by over 90% of the subjects, was not successful in producing change in any of thefourteen role-playing trials. However, with ten minutes of instruction in the "Delta Technique," 86% of the subjects were suc cessful in introducing change in another fourteen role-playing trials. The "Delta Technique" consists of simple rules drawn from half a century of research.

Are traditional forecasting models suitable for hotels in Italian cities?

“…Forecasting is a complex and multifaceted discipline, requiring the careful adaptation of techniques to practical applications. Armstrong (2001b) summarizes 139 principles for producing successful forecasting, requiring for example decision makers' agreement on models (Armstrong, 1982), the use of statistical techniques to take into account unsystematic past events (Armstrong, 2001b;Duncan et al, 2001), adjusting for systematic events like seasonality or holidays (Makridakis et al, 1982), tailoring the IJCHM 26,3 forecasting model to the situation, e.g. the time horizon (Armstrong, 2001c), or comparing multiple reasonable models (Armstrong et al, 2001).…”

The Ombudsman: Is the Evidence Sufficient to Take Action on Executive Pay? Reply to Commentators

“…If yes, work with them to (1) identify the possible areas for change, (2) develop alternative procedures, (3) describe the evidence necessary for change and (4) obtain the evidence. Armstrong (1982b) summarizes evidence related to this approach.…”