Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard

Grigoroudis, Evangelos; Orfanoudaki, E.; Zopounidis, Constantin

doi:10.1016/j.omega.2011.04.001

Cited by 266 publications

(228 citation statements)

References 47 publications

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“…This is due to the mindset of those affected by the parental discourse that bank debt gives a headache. The test results support the (Behn, et al, 2010;Bhattacharya, et al, 2014;Grigoroudis, et al, 2012;Huang, 2009;Mehrdad, et al, 2013;Mendes, et al, 2012;Naranjo, et al, 2009;Sangjae, et al, 2013) …”

Section: Test Results Of H1 Hypothesis Acceptedsupporting

confidence: 77%

Analysis of Balance Scorecards Model Performance and Perspective Strategy Synergized by SEM

Waluyo¹,

Huda²,

Soetjipto³

et al. 2016

MATEC Web of Conferences

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The performance assessment analysis after the economic crisis by using Balanced Scorecard (BSC) method becomes a powerful and effective tool and can provide an integrated view of the performance of an organization. This strategy led to the Indonesian economy being stretched positively after the economic crisis. Taking effective decisions is not spared from combining four BSC perspectives and strategies that focus on a system with different behavior or steps. This paper combines two methods of BSC with structural equation modeling (SEM)) because they have the same concept, which is a causal relationship, where the research model concept SEM variables use BSC variable. The purpose of this paper is to investigate the influence of variables that synergized between balanced scorecard with SEM as a means of strategic planning in the future. This study used primary data with a large enough sample to meet the maximum likelihood estimation by assessment scale of seven semantic points. This research model is a combination of one and two step models. The next step is to test the measurement model, structural equation modeling, and modification models. The test results indicated that the model has multi colinearities. Therefore, the model is converted into one step model. The test results after being modified into a model of the goodness of fit indices showed a good score. All BSC variables have direct significant influence, including the perspective of strategic goals and sustainable competitive advantage. The implication of the simulation model of goodness of fit-modification results are DF = 227, Chi-square =276.550, P =0.058, CMIN/DF = 1.150, GFI = 0.831, AGFI = 0.791, CFI = 0.972, TLI = 0.965 and RMSEA = 0.039.

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Section: Test Results Of H1 Hypothesis Acceptedsupporting

confidence: 77%

Analysis of Balance Scorecards Model Performance and Perspective Strategy Synergized by SEM

Waluyo¹,

Huda²,

Soetjipto³

et al. 2016

MATEC Web of Conferences

View full text Add to dashboard Cite

show abstract

“…Millar and Hall, 2013), and sustainability balanced scorecards (e.g. Grigoroudis et al, 2012). The possibility of interdisciplinary hybrids of accounting and intergenerational equity, incorporating environmental and/or social justice, is intriguing and worthy of further investigation.…”

Section: Public Management and Accounting For Intergenerational Equitmentioning

confidence: 99%

New development: Managing and accounting for sustainable development across generations in public services—and call for papers

Grubnic¹,

Thomson²,

Γεωργακόπουλος³

2015

Public Money & Management

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Social and environmental justice across generations is a fundamental attribute of sustainable development. In this article, which is also a call for papers for a future theme in PublicMoney & Management, we develop our case for further research on how governments and public service organizations seek to address sustainable development in their decision making processes. We believe that accounting for social and environmental aspects is an underdeveloped area of research and practice that is worthy of further critical enquiry. We therefore call on researchers and practitioners to submit their research to a themed issue of PMM on managing and accounting for sustainable development in public services.

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“…Todavia, Kazandjian e Lied (1999) ressaltam que é importante haver cuidado nesse processo de replicação de modelos industriais de desempenho e eficiência às organizações de saúde, tal como já ocorreu com diversas aplicações do balanced scorecard (BSC) para hospitais e serviços de saúde (e.g. PINK e outros, 2001; INAMDAR, KAPLAN, BOWER, 2002;KOLLBERG e ELG, 2011;KUNZ e SCHAAF, 2011;GRIGOROUDIS, ORFANOUDAKI, ZOPOUNIDIS, 2012). Ainda que muitos acadêmicos e profissionais já tenham utilizado essa transposição, na grande maioria das vezes, sem as devidas adaptações, isso não pode ser considerado uma proposta definitiva para as organizações de saú- …”

Section: Introductionunclassified

Avaliação de desempenho organizacional: um estudo aplicado em hospitais filantrópicos

Cunha

Corrêa

2013

Rev. adm. empres.

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Evaluación de desempeño organizacional: un estudio aplicado en hospitales filantrópicos RAE-Revista de Administração de Empresas | FGV-EAESP RESUMOA avaliação de desempenho organizacional requer pesquisas que compreendam as especificidades do objeto analisado, o que vale para as organizações de saúde. Todavia, esse tipo de organização é pouco amparado por técnicas e conhecimentos da Administração, gerando-se, assim, deficiências na sua gestão e controle. Diante disso, o objetivo é desenvolver um modelo para avaliação de desempenho específico para hospitais filantrópicos e comparar a eficiência das organizações estudadas. Para tal, levantou-se um modelo teórico que foi, posteriormente, validado por especialistas. Coletando os dados referentes ao modelo com 70 hospitais na pesquisa de campo, uma análise envoltória de dados foi realizada. Concluiu-se não haver grande disponibilidade de informações gerenciais nos hospitais brasileiros e apontaram-se elementos para incrementar a eficiência para a amostra. PALAVRAS-CHAVE

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Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard

Cited by 266 publications

References 47 publications

Analysis of Balance Scorecards Model Performance and Perspective Strategy Synergized by SEM

Analysis of Balance Scorecards Model Performance and Perspective Strategy Synergized by SEM

New development: Managing and accounting for sustainable development across generations in public services—and call for papers

Avaliação de desempenho organizacional: um estudo aplicado em hospitais filantrópicos

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