“…Cultural diversity may have both positive and negative influences on group performance (Milliken and Martins, 1996;Williams and O'Reilly, 1998;van Knippenberg et al, 2004;Adler, 2003;Zoogah et al, 2011): it can increase productivity (Stahl et al, 2010a), creativity (McLeod et al, 1996), and the quality of decision making (Shachaf, 2008), but may also hinder communication (Adler, 2003), trigger conflict, and decrease social integration (Stahl et al, 2010b). Advantages of cultural diversity can be substantial: in a field study, Ng and Tung (1998) found that culturally diverse organizations have higher organizational effectiveness, in particular with increased profitability.…”