Stages and Determinants of E-Government Development: A Twelve-Year Longitudinal Study of Global Cities

Ingrams, Alex; Manoharan, Aroon; Schmidthuber, Lisa; Holzer, Marc

doi:10.1080/10967494.2018.1467987

Cited by 70 publications

(51 citation statements)

References 73 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Specific variables can drive e-government growth phases, and it is show that egovernment phases are largely driven by standard. There is a positive association between population size, GDP and regional competition become one of it points (Ingrams, Manoharan, Schmidthuber, & Holzer, 2018). While Rokhman (2016) founds that un-integrated policy and unclear procedures are the main problems that government need to focus on (Rokhman, 2016).…”

Section: Theoritical Framework Electronic Government As a Discoursementioning

confidence: 99%

Citizens Relationship Management (CRM) in Jakarta: Does its work or not?

Salsabila

Dzinnun

Nurmandi

et al. 2020

IJD

View full text Add to dashboard Cite

Level of citizen participation has increased in the advent of digital government. A significant change in participation behavior through the Government's web 3.0 platform occurred in 2017, right after the Government of DKI Jakarta decided to move to the new web 4.0 platform without removing the previous one. Findings revealed that there is an overlapping and confusion in the community since both platforms are still running in the same time. However, there has been a significant drop in the level of e-participation on the web 3.0 platform, and yet based on the number of reports, there is no indication that the community has moved to the web 4.0 platform. This academic paper will analysis either the implementation of the new platform is a good idea or not by comparing the data gathered from the government Citizens Relationship Management (CRM) platform and the previous platform. Data gathered were analyzed by referring to sustainable and replicability aspect. Moreover, a policy analysis on prior and subsequently the changes are needed to examine either a new policy would lead to a better good governance practiceKeywords: e-government, integrated governance, smart city, DKI jakarta AbstrakTingkat partisipasi masyarakat meningkat dengan munculnya pemerintahan digital. Perubahan signifikan pada perilaku partisipasi melalui platform web 3.0 Pemerintah terjadi pada tahun 2017, tepat setelah Pemerintah DKI Jakarta memutuskan untuk pindah ke platform web 4.0 baru tanpa menghapus yang sebelumnya. Temuan mengungkapkan bahwa ada tumpang tindih dan kebingungan di komunitas karena kedua platform masih berjalan dalam waktu yang bersamaan. Namun, telah terjadi penurunan yang signifikan pada tingkat partisipasi elektronik pada platform web 3.0, namun berdasarkan jumlah laporan, tidak ada indikasi bahwa komunitas telah berpindah ke platform web 4.0. Makalah akademik ini akan menganalisis apakah implementasi platform baru itu ide yang baik atau tidak dengan membandingkan data yang dikumpulkan dari platform Citizens Relationship Management (CRM) pemerintah dan platform sebelumnya. Data yang terkumpul dianalisis dengan mengacu pada aspek keberlanjutan dan replikasi. Selain itu, analisis kebijakan tentang perubahan sebelumnya dan selanjutnya diperlukan untuk memeriksa apakah kebijakan baru akan mengarah pada praktik tata kelola yang lebih baik.Kata kunci: e-government, pemerintahan terintegrasi, smart city, DKI jakarta

show abstract

Section: Theoritical Framework Electronic Government As a Discoursementioning

confidence: 99%

Citizens Relationship Management (CRM) in Jakarta: Does its work or not?

Salsabila

Dzinnun

Nurmandi

et al. 2020

IJD

View full text Add to dashboard Cite

show abstract

“…The development of e-government and the availability of needed datasets have incited scholars to focus on many topics linked to egovernment. Some of them studied the determinants of e-government implementation [6], [7], while others dealt with barriers and challenges to the expansion of e-government [8], [9] and finally the economic and societal effects of e-government [10], [11], [12].…”

Section: Introductionmentioning

confidence: 99%

The impact of e-government on economic growth in GCC countries

Al-Refai¹

2020

International Review

View full text Add to dashboard Cite

This study is the first to empirically examine the impact of e-government on economic growth in Gulf Cooperation Council countries. The dataset used in the study covers the period 2003-2018 and is obtained from the World Development Indicators and the United Nations E-Government knowledgebase. The conducted empirical analysis brings out many interesting findings. First, there is evidence that the e-government development stimulated economic growth in GCC during the last two decades. Second, when considering the different components of e-government, it has been shown that only the Online Service Index and the Telecommunication Infrastructure Index have positive effects on economic growth. Finally, it has been also revealed that out from six countries, the positive impact of e-government is proved in only four countries, namely Bahrain, Kuwait, Saudi Arabia and the United Arab Emirates. In Oman and Qatar, the effect is not statistically significant. Global and countryspecific policy recommendations are accordingly presented.

show abstract

“…Therefore, e-Government development implementation is measured through stages which then produce determinants (Layne & Lee, 2001;Moon & Norris, 2005;Rahman et al, 2014;Bayona & Morales, 2018, Siau & Long, 2005. These determinants include financial resources and Gross Domestic Product (GDP); socio-economic factors, such as wealth, level of education, and technology access; and political factors, including the significant role of elected officials in e-government initiation (Manoharan 2013;Ingrams et al,2018). Studies have shown how economic and technological factors have a positive and significant relationship on the development of e-government at the national level (Domínguez, et al 2011;Moon & Norris, 2005).…”

Section: Introductionmentioning

confidence: 99%

Culture Collideation in Digital Government

Prastuti¹,

Lele²,

Keban³

2020

Proceedings of the Annual Conference of Indonesian Association for Public Administration (IAPA 2019)

View full text Add to dashboard Cite

This article focuses on the implementation of e-government as a form of digital government in the context of cultural theory. This is important since cultural analysis has not been discussed much in the topic of e-government stages. The success of e-government implementation is evaluated through stages that produce key determinants/success factors. The study of determinants in the e-government stage often carried out is in the managerial and organizational capacity. Although rarely mentioned, cultural variables are important factors in the development of the stages of e-government. Grid-Group Culture Theory is used to analyze variations in values by applying two dimensions, grids and groups, and leads to four ways of life: fatalism, hierarchicalism, individualism, and egalitarianism. The results of the article concluded that there is cultural collideation in e-government. It occurred as the result of differences in the cultural nature brought by ICT. In this case egovernment which is more directed towards individualism and egalitarianism. These trends collide with an organizational culture.

show abstract

Stages and Determinants of E-Government Development: A Twelve-Year Longitudinal Study of Global Cities

Cited by 70 publications

References 73 publications

Citizens Relationship Management (CRM) in Jakarta: Does its work or not?

Citizens Relationship Management (CRM) in Jakarta: Does its work or not?

The impact of e-government on economic growth in GCC countries

Culture Collideation in Digital Government

Contact Info

Product

Resources

About