Social Media as a Tool for Data Collection: Examining Equivalence of Socially Value-Laden Constructs

Grieve, Rachel; Witteveen, Kate; Tolan, Georgina Anne

doi:10.1007/s12144-014-9227-4

Cited by 25 publications

(18 citation statements)

References 34 publications

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“…In another study, Grieve and Mahar ( 100 ) found a negative correlation between psychopathy and EI ( r = −0.34, p < 0.01). Grieve et al ( 99 ) used the SEIS to measure EI and LSRP to assess psychopathy and found a negative correlation between EI and secondary psychopathy ( r = −0.46, p < 0.001). Grieve and Panebianco ( 101 ) also used SEIS and LSRP and they found a negative correlation between EI and secondary psychopathy ( r = −0.40, p < 0.001).…”

Section: Resultsmentioning

confidence: 99%

The Relationship Between the Three Models of Emotional Intelligence and Psychopathy: A Systematic Review

et al. 2018

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Given the many instances of violence and crime that occur as a consequence of psychopathy, it is vital to find those variables that can reduce the expression of such behaviors. In this regard, one potentially useful variable is that known as Emotional Intelligence (EI) or the ability to perceive, use, understand, and regulate emotions. EI has been categorized according to three main approaches: performance-based ability, self-report ability, and self-report mixed models. Given the emotional deficits of the psychopathic population, EI could be a protective factor. Several studies have analyzed the relationship between EI and psychopathy, but the results are unclear. This disparity may be due to the EI model employed to measure EI. The aim of our research is to systematically review the relationship between the different models of EI and psychopathy, both in the total and clinical/inmate sample. We searched Scopus, Pubmed, and PsicINFO to find relevant articles. Twenty-nine eligible studies were found. They were divided according to the model of EI and the sample used. The results for the total sample differ according to the measure of EI: when the performance-based ability model is used, the majority of studies find a negative relationship between EI and psychopathy. When using self-reports, the results are inconsistent. The findings with the clinical/inmate sample are in the same direction as the total sample. In conclusion, the results suggest that higher EI abilities measured through performance-based ability models—but not through self-reports—are related to lower psychopathy deficits. Limitations and clinical implications are discussed.

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Section: Resultsmentioning

confidence: 99%

The Relationship Between the Three Models of Emotional Intelligence and Psychopathy: A Systematic Review

et al. 2018

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“…In today's fiercely competitive between hospitality firms, web pages, mobile applications and social media provide hotel managers with an effective, unconventional way to communicate and interact with their guests and potential customers. This provides a solid bonding and continuous customer relationship (Elsayed & Abed, 2018;Grieve et al, 2014;Tatar & Erdoğmuş, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

“…They have https://jaauth.journals.ekb.eg/ added progressive features to their platforms, where customers can compare prices and customer reviews for hotels and destinations and search for information about hotels before taking the purchasing decision (Katherine, 2014;Paolo et al, 2016;Silva, 2015;Yen & Tang, 2015). Grieve et al (2014) mentioned that setting an interacting marketing strategy by using of social media platforms has a positive impact on the image of the branding and strength the relationship between customers and the hotel. This could be accomplished by using of transparency on social media in addition to its important role in solving problems by responding to customers comment with complimentary words.…”

Section: Literature Reviewmentioning

confidence: 99%

Assessing the Performance of Managing and Following-up Online Hotels’ Guests Reviews

Abed

2020

Journal of Association of Arab Universities for Tourism and Hos

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Purpose-Word of mouth (WOM) is considered among the most powerful source of information that affect consumers' purchasing decisions in the hotel industry. The importance of this effect growing because of the hospitality nature, those services are difficult to evaluate before consumption. The digitization of WOM and its spread on a large scale make it easier to track opinions about the services offered, which is more likely to have more credibility among consumers. Handling and responding to guest comments and reviews especially negative one is a very important in affecting the purchasing decision of the potential consumers. The purpose of this study is to investigate how managing customers' online reviews affect hotel performance and customers retention of some four stars hotels in Red Sea, Egypt. Design/methodology/approach-the data was collected through a semi-structured interview addressed to Director of Sales and Marketing and another questionnaire addressed to a sample of customers who lately visited the Red Sea. Research limitations/implications-The research focused on a sample of the four stars resort hotel's in Red Sea, Egypt.

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“…16,76 The visual anonymity inherent to CMC and the additional time-afforded responses often lead to greater self-awareness and a heightened tendency to self-disclose information and to ask more personal questions when compared with other communication modes. 39,77,78 Breadth of CMC self-disclosures plays a central role in both relationship intimacy and communication quality, after accounting for other key variables, including relationship length and time spent on communicating in person. Intimacy was uniquely associated with breadth of disclosures.…”

Section: General Technology Usementioning

confidence: 99%

Staying Connected: Computer-Mediated and Face-to-Face Communication in College Students' Dating Relationships

Boyle

O’Sullivan

2016

Cyberpsychology, Behavior, and Social Networking

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Little is known about the features, depth, and quality of communication in heterosexual dating relationships that include computer-mediated communication (CMC). This study examined these features as well as CMC's potential to facilitate self-disclosure and information-seeking. It also evaluated whether partner CMC interactions play a role in partner intimacy and communication quality. Young adults (N = 359; 18-24) attending postsecondary education institutions completed an online survey about their CMC use. To be included in the study, all participants were in established dating relationships at the time of the study and reported daily communication with their partner. CMC was linked to partners' disclosure of nonintimate information. This personal self-disclosure was linked positively to relationship intimacy and communication quality, beyond contributions from face-to-face interactions. Breadth (not depth) of self-disclosure and positively valenced interactions, in particular, proved key to understanding greater levels of intimacy in dating relationships and better communication quality as a function of CMC. CMC provides opportunities for partners to stay connected and to improve the overall quality of their intimacy and communication.

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Social Media as a Tool for Data Collection: Examining Equivalence of Socially Value-Laden Constructs

Cited by 25 publications

References 34 publications

The Relationship Between the Three Models of Emotional Intelligence and Psychopathy: A Systematic Review

The Relationship Between the Three Models of Emotional Intelligence and Psychopathy: A Systematic Review

Assessing the Performance of Managing and Following-up Online Hotels’ Guests Reviews

Staying Connected: Computer-Mediated and Face-to-Face Communication in College Students' Dating Relationships

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