Social media amplification loops and false alarms: Towards a Sociotechnical understanding of misinformation during emergencies

Krutrök, Moa Eriksson; Lindgren, Simon

doi:10.1080/10714421.2022.2035165

Cited by 7 publications

(5 citation statements)

References 33 publications

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“…This suggests a misalignment between the pro‐reactive communication model, which emphasizes dialog and decentralized exchanges (Biernacka‐Ligieza, 2020), and the execution of these strategies. Moreover, the challenge of managing false information on social media, a critical aspect of modern crisis communication, further complicates this dynamic (Eriksson Krutrök & Lindgren, 2022; Lewandowsky & Van Der Linden, 2021). The public's concerns over the proliferation of misinformation underscore the need for emergency organizations to balance rapid communication with accurate information verification, aligning with governance structures that effectively counter the spread of false narratives.…”

Section: Discussionmentioning

confidence: 99%

“…Another dilemma emergency responders face is the need to address false information that is sometimes propagated through social media during emergencies, underscoring the governance challenge of ensuring information accuracy (Lewandowsky & Van Der Linden, 2021). The challenge lies in the potential insufficiency of accurate information alone to counteract the impact of false or even fake news, which can lead to further confusion and hinder practical emergency response efforts (Eriksson Krutrök & Lindgren, 2022). Authorities must strike a balance between rapid communication and information verification, ensuring that governance structures are in place to combat the spread of false information.…”

Section: Literature Reviewmentioning

confidence: 99%

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Using social media in disaster management: The perceptions of emergency responders versus the public

Stolero,

Elkady,

Labaka

et al. 2024

Risk Hazard & Crisis Pub Pol

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This paper investigates the perceptions of professionals (emergency organizations: authorities and first responders) regarding the usage of social media versus the perceptions of the public regarding their expectations concerning the use of social media in communicating emergencies and disasters. It provides a novel perspective on the alignment between perceptions and expectations in disaster social media usage, delving into the structural constraints and opportunities of current practices. The research incorporates qualitative interviews with emergency professionals, a quantitative survey of the general population, and content analysis of social media interactions across seven countries (Israel, Italy, Spain, France, Sweden, Norway, and Romania), aiming to discern differing viewpoints on social media's role in crises. It underscores the variations and commonalities between authorities/first responders and the public's perspectives, revealing differences in acceptance and concerns regarding social media use among these stakeholders. The analysis identified three primary themes: cognitive needs, integrative needs, and communication flow, each with specific, interconnected subthemes. These insights emphasize the need for a better understanding of these diverse perspectives to enhance disaster communication. The paper suggests that effectively utilizing social media and crowdsourcing technologies can help bridge the gap between emergency services and the public, fostering more disaster‐resilient societies.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Using social media in disaster management: The perceptions of emergency responders versus the public

Stolero,

Elkady,

Labaka

et al. 2024

Risk Hazard & Crisis Pub Pol

View full text Add to dashboard Cite

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“…Misinformation can significantly impact emergency management and in the worst case represent a direct or indirect threat to human life and health [23,30]. This has been documented for a wide range of emergency situations in different domains [30], such as for example (suspected) terror attacks [32,33] or most notably the recent COVID-19 pandemic [34][35][36].…”

Section: Disaster Management Social Media and Misinformationmentioning

confidence: 99%

“…Such instances of misinformation can emerge from the process of (collective) sense-making during an acute crisis [37], commonly observed in crisis events in general [38]. Social media usage during crisis can facilitate this process of sense-making [38], aiding individual psychological mechanisms [38] to deal with for example anxiety, uncertainty and information voids [30,33].…”

Section: Sense-making During Crisis and Long-term Perceptionsmentioning

confidence: 99%

Online misinformation during extreme weather emergencies: short-term information hazard or long-term influence on climate change perceptions?

Daume

2024

Environ. Res. Commun.

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Extreme weather events linked to climate change are becoming more frequent. The online public discourse on and during these events, especially on social media, attracts misinformation that can undermine short-term emergency responses, but can also be aimed at influencing long-term public perceptions of climate change. This contribution reviews existing research on online misinformation with the aim to understand the types, origins, and potential impacts of misinformation during extreme weather events like storms, floods, and wildfires. The screening of 289 publications reveals that there is scarce body of only 13 studies addressing this question. Relevant studies exploring online misinformation during extreme weather events rarely document misinformation immediately relevant for emergency responses and only recently link this to the discussion about climate change. The reviewed research provides however insights to derive a framework that can guide future research into this topic. Specifically, that misinformation in social media during environmental emergencies 1) cuts across domains and merges different areas of public interest, 2) cuts across temporal and geographical scales, and 3) needs to be studied as part of an interconnected online media landscape. Misinformation differs between emergency event types, can undermine the debate about climate change in diverse ways, appeal to completely different audiences and thus will likely require different responses and countermeasures. Structured research with comparable methodologies is urgently needed.

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“…Several attempts have been made to study the dissemination of information using traditional epidemic models such as the susceptible-infected model, and the susceptible-infected-recovered model. Thus, in research [8]- [10], epidemic models were proposed to study the spread processes in various social networks. Wang et al [11] propose an iterative algorithm for studying an identifiable system and a method for estimating identifiable parameters.…”

Section: Introductionmentioning

confidence: 99%

Assessment of the main features of the model of dissemination of information in social networks

Imanberdi,

Lira,

Aitolkyn

et al. 2023

IJECE

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<span lang="EN-US">Social networks provide a fairly wide range of data that allows one way or another to evaluate the effect of the dissemination of information. This article presents the results of a study that describes methods for determining the key parameters of the model needed to analyze and predict the dissemination of information in social networks. An approach based on the analysis of statistical data on user behavior in social networks is proposed. The process of evaluating the main features of the model is described, including the mathematical methods used for data analysis and information dissemination modeling. The study aims to understand the processes of information dissemination in social networks and develop recommendations for the effective use of social networks as a communication and brand promotion tool, as well as to consider the analytical properties of the classical susceptible-infected-removed (SIR) model and evaluate its applicability to the problem of information dissemination. The results of the study can be used to create algorithms and techniques that will effectively manage the process of information dissemination in social networks.</span>

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Social media amplification loops and false alarms: Towards a Sociotechnical understanding of misinformation during emergencies

Cited by 7 publications

References 33 publications

Using social media in disaster management: The perceptions of emergency responders versus the public

Using social media in disaster management: The perceptions of emergency responders versus the public

Online misinformation during extreme weather emergencies: short-term information hazard or long-term influence on climate change perceptions?

Assessment of the main features of the model of dissemination of information in social networks

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