2019
DOI: 10.1108/ijoem-06-2018-0323
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Social content marketing, social media and product development process effectiveness in high-tech companies

Abstract: Purpose The purpose of this paper is to investigate the impact of social content marketing in social media on the effectiveness of the new product development process of high-tech companies with regard to the e-trust as a mediator between content and effectiveness. Design/methodology/approach For this study, a descriptive research method has been adopted. Data were collected through a questionnaire. In total, 430 questionnaires were distributed among professionals and managers working in R&D, marketing, … Show more

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Cited by 44 publications
(37 citation statements)
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“…Due to its interactive two-way communication model, DCM can often help managers to elicit information from the customers. This in turn provides value to both firm and customers by getting transformed into a useful feedback system, which helps firms improve products and services (Seyyedamiri & Tajrobehkar, 2021).…”
Section: Implications Limitations and Directions For Future Researchmentioning
confidence: 99%
“…Due to its interactive two-way communication model, DCM can often help managers to elicit information from the customers. This in turn provides value to both firm and customers by getting transformed into a useful feedback system, which helps firms improve products and services (Seyyedamiri & Tajrobehkar, 2021).…”
Section: Implications Limitations and Directions For Future Researchmentioning
confidence: 99%
“…Young consumers search for products they need with the help of suggested keywords. As such, the firms strive toward encouraging customers to their brand websites via social media and search engine optimization (Seyyedamiri and Tajrobehkar, 2021). Under the influence of social media, young consumers' shopping habits have changed significantly and impulse consumption has increased, as suggested by the following interviewees:…”
Section: New Product Pre-announcementsmentioning
confidence: 99%
“…Cooperation between active purchasers and offerors can be defined as undertaking joint actions aimed at creating products and other elements of a marketing offer so that their material and non-material features effectively meet the expectations of final purchasers [19], bringing both the purchasers and offerors various measurable and immeasurable benefits. These actions must be effectively managed [20] so that they contribute to an increase in the competitive abilities of offerors [3].…”
Section: Literature Reviewmentioning
confidence: 99%