Social Capital and Social Trust: The State's Response in Facing the Spread of COVID-19 in Indonesia

Abstract


 
 
 
 The main purpose of this study was to analyze the steps taken by the Indonesian government to implement different policies for its fight against COVID-19. The Indonesian government has taken various measures, most pertinently Large-Scale Social Restrictions (PSBB), to reduce the spread of the COVID-19 cases. This study used a qualitative approach as a contextual study that sought to emphasize the meaning of a phenomenon in a COVID-19 pandemic situation. The purpose of qualitative research was to make a complex picture. Data analyzed were obtained from various sources, including the internet, such as online media and social media, and related literature. Data were collected utilizing the Ncapture for the Nvivo feature. The time taken for analysis was from March to May 2020. In conducting the analysis, this study also used Nvivo 12 Plus software. This research reveals that the government policies, most importantly Large-Scale Social Restrictions (PSBB), triggered a decline in the public confidence. The increase in the number of positive cases of COVID-19 in various regions up to May 2020 has made government policies deemed not running optimally. Further, the crisis of confidence affects the community’s participatory pattern in combating the spread of the COVID-19 pandemic in Indonesia. Findings from this research suggest the need for a study on how government policies can work well and also supported by the public trust.
 
 
 

Coping Strategies Tourism Worker Household During Covid-19 Pandemic, Evidence in Gianyar, Bali

“…This result support some studies research finding that social networks have prominent roles in agriculture development in Bali. Baharuddin et al (2021) emphasizes that social network is a contribution of social capital because social network will facilitate the flow of information and communication e-ISSN: 2337-3067…”

Effects of social capital and technology cognition on farmers' adoption of soil and water conservation tillage technology in the Loess Plateau of China

“…Which will impact their behaviors and decisions. The farmers’ social trust is reflected in their willingness to believe or follow the advice of others to make decisions [ 30 ]. Social participation can enable farmers to integrate into their respective groups, obtain more social resources and information, and so forth, which is conducive to a more rational decision.…”

Utilization of NTB Care Information Technology as a Public Complaint Media for West Nusa Tenggara

“…In this section, it will be measured how much trust the people of West Nusa Tenggara have in the use of public complaints services through NTB Care. The dimension of trust is urgent in the implementation of government administration (Santa, MacDonald, & Ferrer, 2019;Baharuddin et al, 2021). If public trust is high, it means that the government has succeeded in carrying out its responsibilities as a public servant, but on the contrary, if public trust is low, it will affect the quality of public welfare, and at certain times there will be social turmoil as a form of public disappointment with public services (Baharuddin et al, 2021;Baharuddin, Jubba, Nurmandi, & Qodir, 2022).…”

“…The dimension of trust is urgent in the implementation of government administration (Santa, MacDonald, & Ferrer, 2019;Baharuddin et al, 2021). If public trust is high, it means that the government has succeeded in carrying out its responsibilities as a public servant, but on the contrary, if public trust is low, it will affect the quality of public welfare, and at certain times there will be social turmoil as a form of public disappointment with public services (Baharuddin et al, 2021;Baharuddin, Jubba, Nurmandi, & Qodir, 2022). In addition to the benefits provided by NTB Care, the Trust dimension must also be able to maintain personal data with others and protect the anonymity of users or the community who submit reports through NTB Care so that people who submit reports in the form of incidents related to poor public services maintain their identities.…”