Smart Business Characteristics as an Approach to Develop Business Performance

Abstract

The current study aimed at examining the impact of smart business networks' characteristics on organizational performance from the perspective of industrial sector's decision makers in Jordan. Variables of (Adaptability, Agility, Innovation, Ability to meet requirements, and Robust Behavior) were adopted as the main and most obvious characteristics of SBN. Quantitative approach was adopted and (112) general managers, projects managers and operations managers responded to the questionnaire. Results of study indicated that respondents within industrial sector in Jordan had very positive and supportive attitudes towards the idea of SBN among organizations; they also seemed to have been a part of an SBN of an industrial nature and they have experienced its positive impacts on their and their organizational performance. Results of study also indicated that all hypotheses of study were accepted and characteristics of SBN were supportive in developing organizational performance, among the most influential variables of study appeared to be the robust behavior which seemed to have influences the long-term plans that are adopted by the organization through robustly supporting every milestone adopted. Study recommended granting extra attention to IT infrastructure within organizations in order to be able to cope with the concept of SBN and benefit from all its ramifications.