2007
DOI: 10.1007/978-3-540-73444-4
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Service Quality Regulation in Electricity Distribution and Retail

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Cited by 70 publications
(83 citation statements)
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“…For example, in Finland and Norway, the reliability index of the RPS is T-SAIDI and ENS, respectively [25,26]. In general, the RPS diagram of this scheme is similar to the one presented in Figure 1.…”
Section: Scheme 2: Designing the Rps Based On The Average System Relimentioning
confidence: 93%
“…For example, in Finland and Norway, the reliability index of the RPS is T-SAIDI and ENS, respectively [25,26]. In general, the RPS diagram of this scheme is similar to the one presented in Figure 1.…”
Section: Scheme 2: Designing the Rps Based On The Average System Relimentioning
confidence: 93%
“…Slope of the scheme indicates the financial value of quality indicator, which is called incentive rate. In some countries, they use customer surveys to determine the incentive rate [5]. In [12] the incentive rates are defined according to customer surveys as follows:…”
Section: Regulations For System Reliabilitymentioning
confidence: 99%
“…If DSO fails to fulfil these standards, it will be penalized and usually must pay compensation to the affected customers [5]. Usually the amount of compensation varies according to the customer type and increases with increasing deviation from the defined standards [4].…”
Section: Regulation For Customer Reliabilitymentioning
confidence: 99%
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