volume 1, issue 3, P253-272 2016
DOI: 10.1108/mabr-08-2016-0017
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Amir Moslemi, Olli-Pekka Hilmola, Jyri Vilko

Abstract: Purpose-This study aims to explore and analyzes the risk factors in container shipping and logistics services using a dual perspective. The authors gather data not only from logistics service companies but also from their most important customers. Design/methodology/approach-In this research, the authors used case study methodology (interviews and surveys) to examine risk factors that are related to one another within the interaction between logistics service companies and their customers in the emerging marke…

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