Review of supply chain performance measurement systems: 1998–2015

Balfaqih, Hasan; Nopiah, Zulkifli Mohd; Saibani, Nizaroyani; Al-Nory, Malak T.

doi:10.1016/j.compind.2016.07.002

Cited by 133 publications

(87 citation statements)

References 94 publications

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“…This could be explained by the fact that, in the field of purchasing, performance often simply meant additional savings (Caniato et al, 2014;Nollet, Calvi, Audet, & Côté, 2008;Saranga & Moser, 2010;Schiele, 2005). In addition, when new measures were developed, the intent was mostly to measure supplier performance (Caniato et al, 2014), and/or they were associated to strategy rather than to operations (Balfaqih, Nopiah, Saibani, & Al-Nory, 2016). In addition, when new measures were developed, the intent was mostly to measure supplier performance (Caniato et al, 2014), and/or they were associated to strategy rather than to operations (Balfaqih, Nopiah, Saibani, & Al-Nory, 2016).…”

Section: Performance Measurement In Supplymentioning

confidence: 99%

“…This focus on a single financial criterion is surprising considering that developments in information technology have made it possible to add other measures and to increase measurement frequency (Akyuz & Erkan, 2010;Neely et al, 2005). In addition, when new measures were developed, the intent was mostly to measure supplier performance (Caniato et al, 2014), and/or they were associated to strategy rather than to operations (Balfaqih, Nopiah, Saibani, & Al-Nory, 2016).…”

Section: Performance Measurement In Supplymentioning

confidence: 99%

“…Many authors have been interested in performance system implementation and in the identification of the key indicators (Caniato et al, 2014;Thakkar, Kanda, & Deshmukh, 2009). However, in their systematic literature review of supply chain performance measure systems, Gopal and Thakkar (2012), and, more recently, Balfaqih et al (2016), have concluded that there should be more research on the identification of supply chain performance indicators.…”

Section: Performance Measurement In Supplymentioning

confidence: 99%

See 2 more Smart Citations

Measuring Purchasing Groups Performance in the Health Care sector

2018

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For many decades, governments in Western countries have attempted to control health costs. One of the strategies used is through purchasing groups, since consolidated needs generate additional savings. Although various aspects of purchasing groups have been studied, performance measurement has been neglected; due to the lack of proper measures, tensions between the purchasing group and its members can't be addressed with more objective information. However, appropriate performance indicators are considered a prerequisite to successful collaboration. Using the in-depth case of a Canadian purchasing group in the health care sector, this article suggests a set of performance indicators to measure results considering dimensions of the purchasing process and the interactions between the purchasing group and its members (who are also its customers). Résumé Depuis plusieurs décennies, les pays occidentaux tentent de contrôler les coûts de leur réseau de santé. Les groupes d'achats sont l'une des stratégies utilisées pour consolider les besoins et ainsi générer des économies additionnelles.Bien que l'on retrouve des recherches traitant de différents aspects des groupes d'achats, il en existe peu sur la mesure de la performance de ces groupes, une situation qui peut alimenter les tensions naturelles entre le groupe et ses membres, alors que chaque partie manque de données objectives pour résoudre ces différents. Des mesures de performance appropriées seraient un prérequis à une telle collaboration. À partir d'une étude de cas d'un groupe d'achats canadien du secteur de la santé, cet article suggère des indicateurs de performance qui s'attardent principalement au processus d'approvisionnement et aux interactions entre les deux parties.

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Section: Performance Measurement In Supplymentioning

confidence: 99%

Section: Performance Measurement In Supplymentioning

confidence: 99%

Section: Performance Measurement In Supplymentioning

confidence: 99%

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Measuring Purchasing Groups Performance in the Health Care sector

2018

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“…Varsei and Polyakovskiy [33] investigated a wine supply chain and proposed a generic model for sustainable wine supply chain network design that encompassed economic, environmental and social objectives. Balfaqih et al found that performance measurement in supply chain management was a fruitful research field [32,45]. The sustainability dimensions are shown in Table 1.…”

Section: Scm Sustainability Dimensionsmentioning

confidence: 99%

A Sustainable Performance Assessment Framework for Plastic Film Supply Chain Management from a Chinese Perspective

Jiang

2016

Sustainability

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Academics' and practitioners' interest in sustainable supply chain management has received great concern in recent years. The application of biaxially-oriented polypropylene (BOPP) plastic film has had a significant influence on the economic, environmental and social performance of supply chain management. However, research on the integration of these three sustainable dimensions is still rare in this field. In this paper, we identify sustainability criteria based on a triple bottom line approach (economic benefit, environmental protection and social responsibility) from the supply chain perspective, develop a hybrid multi-criteria decision making framework to evaluate the criteria and select alternatives and apply the proposed approach to a real case study at a focal BOPP plastic film company in China. In the framework, a fuzzy analytical hierarchy process (FAHP) is used to determine the performance criteria weights and a fuzzy technique for order performance by similarity to ideal solution (FTOPSIS) is applied to rank the alternatives. The case study finds that the economic dimension was the most important aspect with environmental second and social third. The results also verify the effectiveness of the proposed framework. This paper develops an effective and systematic approach for decision makers to conduct evaluations and select optimal alternatives for focal plastic film companies.

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“…The performance measurements and indicators for GSCM can be grouped within the context of sustainable development meaning through an economic perspective such as environmental cost, traditional supply chain cost, quality, flexibility, responsiveness; an environmental perspective including the level of process management, product features, recycling efficiency, environmental technology; and from a social perspective such as management commitment, customer satisfaction, and employee development. The selected measurement indicators were developed on the basis of El Saadany et al [98], Kafa, Hani and El Mhamedi [99] Acquaye et al [100], Mishra et al [101] Balfaqih et al [102], Lima-Junior and Carpinetti [103], Maestrini et al [10], and Varsei et al [9]. The presented measures are only part of a larger whole.…”

Section: Environmental Performance Measurements In Supply Chainmentioning

confidence: 99%

The Selected Method and Tools for Performance Measurement in the Green Supply Chain—Survey Analysis in Poland

Tundys

Wiśniewski

2018

Sustainability

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The methods and tools for the performance measurement and evaluation of the green supply chain management are very important elements for the construction and function of this type of supply chain. The result is a presentation of the considerations underlying a very general model, which presents some selected tools, but no breakdown of individual industries. The considerations undertaken are important and have scientific added value as usually in practice, a very large number of tools are used to assess the supply chain, which are not always correlated or adapted to the specificity of the chain. It is worth pointing out which of the already used or completely new tools and methods will be most useful for assessing the green supply chain. The structure of the paper covers the theoretical and empirical. It includes an introduction, our goals and hypotheses, state of the art, methodology, empirical findings, and discussion. We present the definitional differences between green and sustainable supply chains and focus on the selection and identification of methods for the framework model for evaluating the green supply chain. In the next step, the theoretical and selected method and tools were compared to a survey of Poland. On the basis of the survey, we present the findings and discussions found in this area. The main methodology used includes a literature review, a survey analysis using a questionnaire and statistical tools. The survey was carried out in 2015 in sample organizations in Poland. The research results showed that organizations were aware of the environmental elements of measuring and assessing the supply chain from an environmental point of view, but their use depended on many factors: the area, size of the organization, or the industry. If certain boundary conditions are met and the organizations are aware of the essence of environmental aspects in the chain, then they are applying green measures to the supply chain. These findings provide a glimpse into the measurement system and show that organizations still have yet to understand the essence of green and sustainable performance measurement, the meaning of its application, and the benefits it brings. However, traditional measurement still plays a large role, so it is important to reflect on how to convince organizations to pay more attention to environmental aspects, while at the same time applying a green supply chain assessment model. These results are a framework in which to start building a green supply chain assessment model. The empirical research aimed to answer the question of whether theoretical and sustainable management tools have already played a role in perceiving and assessing the green supply chain.

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Review of supply chain performance measurement systems: 1998–2015

Cited by 133 publications

References 94 publications

Measuring Purchasing Groups Performance in the Health Care sector

Measuring Purchasing Groups Performance in the Health Care sector

A Sustainable Performance Assessment Framework for Plastic Film Supply Chain Management from a Chinese Perspective

The Selected Method and Tools for Performance Measurement in the Green Supply Chain—Survey Analysis in Poland

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