2012
DOI: 10.5465/amj.2008.0045
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Reversal of Strategic Change

Abstract: When planned change is cancelled, managers may be tempted to reverse their organization's strategy. Our longitudinal case study documents a cancelled merger effort and a failed attempt to return to the organization's widely accepted pre-merger strategy. We trace the failure to contradictions in symbolic change management. The phenomenon of change reversal draws attention to the historical continuity of sensemaking and raises caution about the popular view that managers need to destroy organizational meaning in… Show more

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Cited by 194 publications
(207 citation statements)
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References 81 publications
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“…In order to enhance validity, we then triangulated across data and analysts in the second phase. Specifically, the three coders for the second round of interview data included one of the authors who had not participated in the coding for phase one and could question, interrogate, and challenge the initial coding framework (Mantere et al, 2012;. For the 30 interviews in phase two, the transcripts were read thoroughly by the coders (Strauss & Corbin, 1990).…”
Section: Resultsmentioning
confidence: 99%
“…In order to enhance validity, we then triangulated across data and analysts in the second phase. Specifically, the three coders for the second round of interview data included one of the authors who had not participated in the coding for phase one and could question, interrogate, and challenge the initial coding framework (Mantere et al, 2012;. For the 30 interviews in phase two, the transcripts were read thoroughly by the coders (Strauss & Corbin, 1990).…”
Section: Resultsmentioning
confidence: 99%
“…In a study of the New York Port Authority, for example, actors took over seven years to recognize that systemic homelessness in their local environment had important implications for the organization's identity, thereby eliciting a response (Dutton & Dukerich, 1991). Other studies suggest that recognizing the relationship between poles may be delayed as actors initially perceive alternate poles as complementary or even unrelated (Mantere et al, 2012). At issue here is a more nuanced understanding of how and when actors recognize paradoxical tensions through their cognition (Miron-Spektor et al, 2011;Smith & Tushman, 2005); and, therefore, how paradoxes become salient.…”
mentioning
confidence: 99%
“…While we allow the possibility of other potential interpretations (Van Maanen, 1988), we also consciously strove not to retro-fit the data to service our theorising (Wodak, 2004). In particular, only one of the three authors had been involved in fieldwork, hence the remaining two authors were able to challenge and interrogate the fieldworker (Mantere et al, 2012). Employing this approach enabled us to develop inter-researcher agreement regarding our contextualised explanation of emergent themes from the transcripts, as well as agreement as to deeper theoretical interpretation of our case.…”
Section: --Please Insert Table One About Here --mentioning
confidence: 99%