DOI: 10.24251/hicss.2018.092
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Jaime Windeler, Andrew Harrison

Abstract: Much of information systems (IS) literature assumes team members have completely aligned goals. In practice, people interpret goals to suit personal agendas, even when they are collaborating. This motivates our examination of the cooperative assumption in Media Synchronicity Theory (MST)-a leading IS theory of communication performance. We assess the boundaries of MST by relaxing the assumption of cooperation. Our results support MST for explaining communication and task performance in a cooperative context. H…

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