“…Besides, the word resilience has been used more frequently in popular management articles and publication interviews, such as in the magazines HSM Management, Harvard Business Review, Você S.A., and Exame (Carneiro, 2015). On the other hand, this topic has recently attracted the attention of researchers in the fields of management and organizational studies, at the levels of both individual and organizational analysis (Correio, Correio,& Correio, 2018;Kahn et al, 2018;Kamlot, 2017;Raasch, Silveira-Martins, & Gomes, 2017;Shin, Taylor, & Seo, 2012;Sonaglio, 2018;Stuart & Moore, 2017;Vasconcelos, Cyrino, Carvalho, & D'Oliveira, 2017;Vasconcelos & Pesqueux, 2017;Vieira & Oliveira, 2017), but without putting forward a proposition for multi-level analysis.…”