Mike Bourne, Monica Franco-Santos, Mike Kennerley, Veronica Martinez
Abstract:Centre for Business Performance, Cranfield School of Management, UK
PurposeTo reflect on the state of the art of performance measurement in the UK from an academic perspective
Reflection on practice
FindingsReports the results from a survey conducted with larger private sector organisations along with feedback from executive education and performance measurement interventions
Practical implicationsIdentifies five key concerns over the general use of performance measurement systems i…
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