Reflections on The 2009AMRDecade Award: Do We Have A Theory of Organizational Learning?

How do small firms learn to develop a social media competence?

“…The process of learning is composed of four sub-processes: Intuiting (process of discerning and creating something new/new knowledge), interpreting (process of explaining and codifying the new knowledge), integrating (process of sharing and transferring knowledge to organizational members) and institutionalizing (process of embedding the new knowledge into the firm through rules, routines, procedures and products). The organizational learning process is also influenced by the business environment and the degree of experience of the firm (Argote & Miron-Spektor, 2011;Crossan, Maurer, & White, 2011;Real, Roldan, & Leal, 2014). Organizational learning enables the combination of the firm's resource transforming them into organizational capabilities, thus increasing the firm's competitiveness (Lado, Boyd, & Wright, 1992).…”

“…First, the firm's technical IT resources such as computers, laptops, operating systems and electronic communication networks (e.g., wireless devices) are the base to early adopt social media and develop a social media competence through time and experience (Crossan et al, 2011). Similarly, human IT resources can help the firm to embed social media with the firm's IT applications to acquire/provide fine-grained data to enable key users to better made decisions at firm-level (Miro, 2014).…”

Reuse and Recycle: The Development of Adaptive Expertise, Routine Expertise, and Novelty in a Large Research Team

“…The prior research findings for routine expertise may not apply to adaptive expertise. By understanding this important distinction, team learning theory can examine whether an adaptive versus routine expertise difference moderates the effects of longstudied variables such as leadership (e.g., Crossan, Maurer, & White, 2011), team mental models (Kozlowski, 1998;Mohammed & Dumville, 2001), intra-team communication (Entin & Serfaty, 1999;Huber & Lewis, 2010), and the use of routines (Levinthal & Rerup, 2006). Routine versus adaptive expertise on the part of organizational teams, or tasks that require routine versus adaptive expertise, may be important moderators to prior findings or help explain mixed findings in the literature.…”

Information technology and interorganizational learning: An investigation of knowledge exploration and exploitation processes

“…Shih et al (2012) describe a Web-centric knowledge sharing model for increasing efficiency in supply chains. In spite of the interest in inter-organizational learning and the increasing importance of inter-firm learning for competitive success (Crossan et al 2011), the internal mechanics of how the common knowledge is created, modified and maintained have not been explored in the literature.…”