volume 23, issue 3, P335-349 2019
DOI: 10.1108/mbe-11-2018-0090
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Gururaj Upadhyaya, Subrahmanya Bhat K.

Abstract: Purpose This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey of Indian organizations. Design/methodology/approach Data collected from a survey were followed by validity and reliability analyzes of the instrument. Hypotheses were tested using Spearman’s correlation test and Fisher’s Z-test. Findings Similarities and…

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