[Proceedings] 1992 International Engineering Management Conference
DOI: 10.1109/iemc.1992.225302
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Quality function deployment for large systems

Abstract: : Quality Function Deployment (QFD) is typically applied to small subsystems. This paper describes efforts to extend QFD to large scale systems. It links QFD to the system engineering process, the concurrent engineering process, the robust design process, and the costing process. The effect is to generate a tightly linked project management process of high dimensionality which flushes out issues early to provide a high quality, low cost, and, hence, competitive product. A pre-QFD matrix linking customers to cu… Show more

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Cited by 24 publications
(8 citation statements)
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“…Satisfying multiple characteristics through a serial deployment process like QFD is not easy (Pandey 1992). Working on the multiple lists of requirements as part of a single function deployment (say under a serial four-phased quality plan) is a complex undertaking (Dean 1992).…”
Section: Limitations In Deploying An Extended Qfd In a Workgroup-basementioning
confidence: 99%
See 1 more Smart Citation
“…Satisfying multiple characteristics through a serial deployment process like QFD is not easy (Pandey 1992). Working on the multiple lists of requirements as part of a single function deployment (say under a serial four-phased quality plan) is a complex undertaking (Dean 1992).…”
Section: Limitations In Deploying An Extended Qfd In a Workgroup-basementioning
confidence: 99%
“…Although each QFD-based implementation provided new opportunities and stronger contributions towards product quality improvements, many such QFD-based programmes often dealt with a subset of the total problem that makes a company globally competitive (Sivaloganathan and Evbuomwan 1997). The implementations of QFD in industrial projects are sending con icting messages as to its success in terms of (a) dealing with large applications/systems (Dean 1992, Hauser 1993, Maduri 1993 within industries and (b) bene ts to industrial projects (Pandey 1992, Harr et al 1993. Furthermore, the cost and productivity gains that would seem obvious and feasible through the exploitation of QFD and its combination (in quanti able competitive sense) have not always been fully realized (Prasad 1997).…”
Section: Introductionmentioning
confidence: 99%
“…Quality function deployment (QFD) translates the voice of the customer into appropriate technical requirements for each product development stage [2,9]. However, customers often express product requirements in their own terms; thus, requirements must be translated into product characteristics or subfunctions, where they are expressed in technical language.…”
Section: Product Characteristicsmentioning
confidence: 99%
“…Clausing and Pugh (1991) and Kim et al (1998) provide more extensive and complete views. Dean (1993) views QFD as a system engineering process, which transforms the desires of the customer into the language required for implementing a product. It also provides the glue González,Quesada,and Bahill 46 MARCEL DEKKER, INC. • 270 MADISON AVENUE • NEW YORK, NY 10016 ©2003 Marcel Dekker, Inc. All rights reserved.…”
Section: Literature Reviewmentioning
confidence: 99%