2020
DOI: 10.21203/rs.3.rs-106242/v1
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Public Trust in Healthcare System and Its Correlates during the COVID-19 Epidemic in Iran

Abstract: Background: Public trust in the healthcare system is a critical necessity of management in public health crises such as the COVID-19 pandemic. To rapidly assess the public trust in the healthcare system during the COVID-19 epidemic and its correlates in Iran.Methods: A cross-sectional rapid assessment was conducted in Iran during the COVID-19 epidemic in the country. A probability proportional to size multistage random sampling was applied. Sampling was done in 15 provinces. We collected data on public perceiv… Show more

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Cited by 4 publications
(3 citation statements)
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“…Groeniger et al (2021) find that strict lockdown measures increased trust in Holland while Schmelz’s (2021) German study finds that if trust in government was low at the start of the pandemic then mandatory policies may compromise willingness to comply. Concerns about low trust in the Iranian health system led Vardanjani et al (2020: 2) to call for “dynamic public epidemic communication with appropriate strategies to communicate with higher social classes”. Additionally, the authors recommend designing and implementing “a rigorous, transparent and honest strategy for communicating with the public about the COVID-19 epidemic, in addition to careful planning based on scientific evidence”.…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…Groeniger et al (2021) find that strict lockdown measures increased trust in Holland while Schmelz’s (2021) German study finds that if trust in government was low at the start of the pandemic then mandatory policies may compromise willingness to comply. Concerns about low trust in the Iranian health system led Vardanjani et al (2020: 2) to call for “dynamic public epidemic communication with appropriate strategies to communicate with higher social classes”. Additionally, the authors recommend designing and implementing “a rigorous, transparent and honest strategy for communicating with the public about the COVID-19 epidemic, in addition to careful planning based on scientific evidence”.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Suggested by Vardanjani et al (2020) and others (Knight et al, 2020), an important facilitator in the ability of government to gain trust is communications. Tohidi (2011) asserts that in today’s electronic world, government should use “appropriate technology…in improving communications with citizens”.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The COVID-19 pandemic has had a significant psychological impact on the population, causing fear and uncertainty [ 5 ]. In Iran, specifically, there has been compounded by a concerning lack of trust in the healthcare system [ 6 ]. As a result, people are hesitant to visit healthcare facilities, which could lead to delayed visits to emergency departments and worse outcomes [ 7 ].…”
Section: Introductionmentioning
confidence: 99%