Abstract:This paper proposes a decision support model (DSM) to be used by project managers (PM) in the research of new products within multinational companies to select the right option to mitigate scope variability during critical junctures like project continuity. On-the-shelf DSM are leveraged to overcome their shortcomings with more effective and relevant solutions. The proposed DSM is a consolidation of on-the-shelf DSM and methodologies such as balanced scorecard; quality function deployment; analytic hierarchy p… Show more
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