Product Configuration Automation: Digital Transformation Platform and Case Study

Smirnov, Alexander; Kashevnik, Alexey; Shilov, Nikolay; Teslya, Nikolay; Петров, М. Б.; Sinko, Mario; Arneving, Jens; Humpf, Michael; Kolmer, Thorsten

doi:10.5220/0011524100003329

Cited by 1 publication

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“…This SLR found 28 models to support the procedure of business process automation in organizations. About 39% are frameworks [20, 23, 37, 44-45, 47, 50, 53, 56, 58, 88], 29% are guidelines [27, 39-40, 48, 61, 72-73, 83], 18% are roadmaps [6,25,35,51,75], and 14% are methodologies [8,16,31,38] (Figure 24). Also, this SLR noticed a possible gap in studies about the application of models to guide the overall procedure of business process automation, specifically in SMEs.…”

Section: ) Framework/roadmaps/guidelines/methodo Logies For Bpa In Sm...mentioning

confidence: 99%

“…In these 28 studies, there is also a focus on a wide spectrum of types of technology (see column Technology/Tool of Table XXIV). For example, there is the simple workflow system [27,40,51,56], more complex intelligent process automation [35,37,45,50], and lastly, cases of integration with various types of technologies [6,35,38].…”

Section: ) Framework/roadmaps/guidelines/methodo Logies For Bpa In Sm...mentioning

confidence: 99%

“…The technologies/tools that can be helpful to BPM and BPA, changing and improving business processes, are Blockchain [8,10,15,19,20,[35][36], Robotic Process Automation (RPA) [13,15,19,21,23,[37][38][39][40][41][42][43][44][45][46][47][48], Artificial Intelligence (AI) [13, 15, 19, 21, 23, 31, 36, 41-42, 44, 49-50], ERPs [21,[51][52][53][54], and Workflow Management/ Business Process Management Systems [12, 27, 36, 40-42, 51, 55-56]. It is usual to find a use of RPA technology in BPM and BPA [14-15, 23, 26, 31, 38, 48].…”

Section: Introductionmentioning

confidence: 99%

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Business Process Automation in SMEs: A Systematic Literature Review

Moreira,

Mamede,

Santos

2024

IEEE Access

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Business Process Automation has been gaining increasing importance in the management of companies and organizations since it reduces the time needed to carry out routine tasks, freeing employees for other, more creative and exciting things. It can be applied in the most varied business areas. Organizations from any sector of activity can also adopt it. Given these benefits, the granted success in transforming business processes would be expected. However, automation initiatives still fail. Adopting this technology can raise social, technological, ethical, methodical, and organizational issues. These facts have triggered the necessity for a summary that could extract more information about how to implement Business Process Automation (BPA), attending to the administrative processes, especially when applied in Small and Medium-sized Enterprises (SMEs). This study aims not only to review the available literature on how to implement BPA but also to typify the processes that can be automated, which technologies or tools exist for making that change, and influence factors in the procedure of BPA. We have covered more than 300 research papers published between 2016 and 2023 in reputable scientific data sources like Scopus, Web of Science/Clarivate, and ScienceDirect/Elsevier. The review revealed some paths for BPA, with some common steps. In addition, some common process characteristics fundamental to automation are exposed, as well as factors that are critical to an organization for successful automation. The results indicate that BPA is an established area in Business Process Management related to technologies/tools like Robotic Process Automation (RPA) or Cognitive-Robotic Process Automation (C-RPA), Workflow Management Systems (WfMS), Enterprise Resource Planning (ERP), and Blockchain. As far as we observed, this Systematic Literature Review (SLR) is a unique study that covers all the environmental variables for applying automation in business processes.

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